What are the responsibilities and job description for the Senior Business Applications Analyst position at SolarWinds?
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Your Role:
As a Senior Business Applications Analyst, you will be responsible for applications like Salesforce, Impartner, and other platforms our applications team is responsible for. You will have a significant impact on the way our Administrative team builds and delivers new features and changes for our internal stakeholders. The position will provide guidance and suggestions to others on the team in their areas of expertise. This includes cross-training and mentoring team members.
In this role, the candidate will consult and guide stakeholders and other team members throughout the entire project lifecycle. They will provide solutions within our applications based on the business requirements gathered during the initial project discussions and will be expected to collaborate with our various operations teams.
The ideal candidate will champion Salesforce and other vendors best practice while still meeting business needs. They will thrive in a team environment and strive to maintain good relationships with our stakeholders and other teams within our Business Applications department.
Your Experience:
- 5 years total of Salesforce administrative experience (preferably in Lightning)
- Experience managing other applications
- Experience in application security best practicesG
- Experience managing new features and changes within the system
- Advanced skills creating complex reports and dashboards in Lightning
- Experience with configuration, setup, object manager, and lightning app builder
- Experience with workflow and process automation
- Experience with Service Cloud, Sales Cloud, or Marketing Cloud
- Experience with Salesforce integration and managed packages
- Experience with Salesforce security and best practices
- Strong verbal and written communication skills
- Ability to mentor team members in an effort to help them learn
- Bachelor’s Degree or equivalent combination of education and experience
- Salesforce Administrator and Advanced Administrator certifications or equivalent experience is preferred
- Salesforce CPQ experience is a plus
- Team Lead or Management experience is a plus but not required
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
