What are the responsibilities and job description for the Program Director (Contract) position at Soldiers' Angels?
Soldiers' Angels is a national nonprofit organization providing support to our service members, wounded heroes and veterans of all generations. Soldiers' Angels is looking for a dynamic and passionate leader to serve as the Program Director in a contract interim capacity.
POSITION SUMMARY
The Program Director is responsible for the overall management and direction of the assigned area, working under the close supervision of the Senior Director of Field Operations including planning, organizing, and leading all activities in the field including fundraising, volunteer management, program delivery, relationship building, collaborating, and networking.
DUTIES AND RESPONSIBILITIES:
- Collaborate with the Interim Director of Field Operation to ensure oversight, training, and management of the assigned area.
- Provide oversight and guidance in coordinating all third-party fundraising events in assigned area.
- Responsible for preparing for 2025 programs and executing program strategy
- Create and participate in programs to support all facilities authorized within the coverage area of the assigned Health Care System (medical centers, vet centers, outpatient clinics, rehab centers, etc).
- Create and participate in community-based opportunities to serve active-duty service members, guard, reservists, and veterans.
- Coordinate with the Military & Veteran Food Distribution Coordinators to prepare, plan, and run a monthly Soldiers’ Angels Veteran Food Distribution.
- Communicate regularly with VA leadership, military, city and county leadership and other key personnel to network and increase services in the area.
- Proactively seek opportunities to provide program services to local area veterans.
- Develop thorough processes and procedures, documenting tasks from start to finish to ensure consistency of service delivery and to maximize cross-training.
- Develop relationships to assist in supporting and funding of assigned area’s budget.
- Recruit, develop, train and mentor assigned interns and volunteers who support the local team.
- Benchmark and develop best practices for VA Voluntary Service Site Coordinators, VA Representatives, and other key volunteers.
- Ensures communication of projects and events.
- Coordinate with the Volunteer Coordinator to actively work in the Soldiers’ Angels database ensuring all field volunteers are properly reporting and operating according to the established policies.
- Prepare and execute volunteer surveys for volunteer satisfaction outcomes and evaluate retention.
- Develop community outreach programs for each assigned site’s volunteer team to execute.
- Communicate stories, pictures, quotes, and team statistics to the Marketing & Communitations team.
- Create a positive environment where two-way communication and strong trust is established.
REQUIRED MINIMUM SPECIFICATIONS AND QUALIFICATIONS
- Bachelor’s Degree in a related field, such as Business Management, Project Management, or Nonprofit Management preferred but not required. In lieu of requiring the forementioned degree, Soldiers’ Angels, in its discretion, may determine that extensive, successful, and significant work experience in management or related areas (or that some combination of such work experience and college education) may be considered as the equivalent of a degree.
- Excellent communication skills, both written and oral; ability to influence and engage and manage a wide range of projects, staff, and volunteers.
- High energy and passion for Soldiers’ Angels’ mission is essential.
- Strong organizational and time management skills with exceptional attention-to-detail
- A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
- Computer proficiency, with expertise in Microsoft Office products (Word, PowerPoint, Excel)
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