Care Manager

Schedule: 8:30am-4:30pm

Summary

The Care Manager (CM) is responsible for assisting older adults (60 ), clients age 18 who have physical disabilities and their caregivers/representatives in identifying needs and available resources and linking clients/caregivers/representatives to appropriate services. The CM conducts initial client and caregiver intake interviews either by telephone or in-person to assist in making appropriate referrals/links to available services; conducts comprehensive in-home assessments of the most frail and vulnerable adults, adults with physical disabilities and caregivers to evaluate the physical environment, living arrangements, functional status, psychosocial status, support systems, cultural needs and financial status; conducts visits to county senior centers and assess clients at those centers to determine appropriateness to attend the center.

Essential Functions

• Maintains familiarity with quantitative guidelines for ADRC programs, Jersey Assistance for Community Caregivers (JACC), Managed Long Term Support Services (MLTSS), Medicaid programs, and other benefit programs (i.e., PAAD, Senior Gold and Medicare Part D)
• Responds to, and documents, all intake referrals in compliance with established policy.
• Interacts with other OOA&DS/ADRC personnel in the processes of exchange of information and referrals.
• Develops, implements, and evaluates care plans for those clients identified under “caregiver” and needs a care plan, which includes information on identified needs, and plan of action; provides support, and timely evaluation of action plan. Performs all visits and contacts per program guidelines. At a minimum, performs one monthly contact and one quarterly visit per client/caregiver receiving case management services.
• Maintains positive working relationships with clients/caregivers/representatives and professionals within and outside of the agency.
• Protects client/caregiver/representative confidentiality and always obtains necessary releases(s) of information.
• Acts as a resource to other departments/agencies, public, community groups, etc. to promote an understanding of the functions of the OOA&DS/ADRC
• Keeps abreast of changes in the field of gerontology/disability and participates in job-related educational programs (as approved) and maintains resource.
• Acts in the absence of or in conjunction with the Information Specialist
• Provides lunch and central office coverage as directed.
• Maintains office hours in a satellite office (when assigned)
• Understands work schedule may be modified to match program needs. Work hours and coverage may vary to assure essential work functions are covered, including emergency situations which may occur on evenings or weekends.
• Adheres to established policies and protocols.
• Collaborates with the OOA&DS/ADRC Executive Director, Deputy Director and direct supervisor for special projects and quality assurance activities.
• Performs other duties as assigned.

Essential Qualifications

• Bachelor’s degree in social work or a related field from an accredited college or university
• Ability to read, write and communicate clearly in English.
• Minimum one year experience in working with older adults (age 60 ) and/or adults (age 18 ) with physical disabilities in an institutional or community setting.
• Demonstrated experience in assessing older adults (60 ), and adult clients with physical disabilities.
• Ability to effectively problem solve, including but not limited to, problem solving specific to fieldwork, time management and caseload management.
• Ability to conduct comprehensive assessments; develop, implement, and revise service plans.
• Familiarity with coordinating services
• Ability to prioritize tasks/assignments and handle several tasks simultaneously.
• Proficiency in the use of a computer, databases, and on-line documents
• Current knowledge of benefit and entitlement program eligibility criteria
• Strong analytical, communication and interpersonal skills
• Valid New Jersey driver’s license
• Ability to independently commute between office, client/caregiver locations and meeting sites.

Preferred Qualifications

• Familiarity with completing ADRC Comprehensive Assessments
• Successful completion of appropriate OOA&DS/ADRC Intake and Assistance Training and appropriate ADRC Training
• SHIP and AIRS certification
• Valid license in his/her area of practice, if applicable.

Job Type: Full-time

Pay: $49,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person

Salary : $49,000 - $52,000