Job Description Summary The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants. Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas. Respond to guests’ requests such as in a timely and efficient manner. Clean other designated areas such as public restrooms, storage rooms, and other public area spaces. Report needed repairs or unsafe conditions to supervisor. Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of housekeeping. Deliver lost and found items according to established procedures. May regularly assist with deep cleaning projects. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Description Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
The job skills required for House Attendant - Part Time include Housekeeping, Laundry, deep cleaning, Life insurance, Retirement Plans, Teamwork, etc.
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The following is the career advancement route for House Attendant - Part Time positions,
which can be used as a reference in future career path planning. As a House Attendant - Part Time,
it can be promoted into senior positions as a Housekeeping Supervisor that are expected to
handle more key tasks, people in this role will get a higher salary paid than an ordinary
House Attendant - Part Time. You can explore the career advancement for a House Attendant - Part Time below
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If you are interested in becoming a House Attendant, you need to understand the job requirements and
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Understand the job description and responsibilities of an Accountant.
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A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel.
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Career tips from people on House Attendant jobs
According to resumes from both Housekeeping Attendants and Office Cleaners, some of the skills necessary to complete the responsibilities of each role are similar.
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But about one out of every two Housekeeping Attendants didn't attend college at all.
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For new room attendants, most hotels and motels offer on-the-job training.
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Office Cleaners reach similar levels of education when compared to Housekeeping Attendants.
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