Associate Director of Adult Foster Care Licensing

Position Title

Associate Director of Adult Foster Care Licensing

Salary Range

Total Base Pay Range

93,128.25 - 130,379.53 USD Annual

Job Description Summary

This position provides leadership, management, financial accountability, strategy execution, coordination, and evaluation of implemented services for solutions in the adult shared services in adult foster care licensing and contract shared services. This position will lead and ensure compliance in the licensing processes, including leading and participating in County and Department of Human Services (DHS) committees that’s adult services focused. This position ensures those assigned to the team embrace organizational values and communication language and are actively engaged in their work within our communities.

Job Description

Essential Duties and Responsibilities

• Assist the Director in managing the adult foster care licensing team to achieve strategic goals.
• Manage activities of assigned team members to achieve individual and team goals.
• Assist with the development of annual plans for the adult foster care licensing team to respond to member needs.
• Assist with developing budgets for the adult foster care licensingteam to maximize stewardship of resources.
• Identify and implement cross-training and shared learning amongst team members in partnership with other Community Solutions Associate Director roles.
• Manage the activities of assigned team members in assigned team.
• Assist with leading the team by delegating authority to team members to conduct daily operations while providing oversight to ensure that the team operates according to the annual plans and complies with all compliance and regulatory requirements.
• Manage the activities of the Adult Foster Care Licensing Team. This includes:
• i. Assists the Director with the processes of managing CRM documentation, marketing communications, and interactions with other central services departments.
• ii. Conduct regular meetings with stakeholders to ensure customer satisfaction for shared services.
• iii. Develop and implement strategies to maintain data and program integrity within Sourcewell systems.
• iv. Actively participate in continuous improvement projects.
• v. Recommend and implement changes to processes and procedures.
• vi. Manages reports and insights that analyze survey/salesforce data.
• vii. Assist with onboarding new counties for new shared adult services.
• viii. Assists in the development of call and response templates to assist in the effectiveness of staff delivery.
• ix. Updates and directs the Online Orientation System for new applicants
• x. Acts as the Investigation Liaison for the Regional Licensing Specialists
• xi. Coordinates the Annual Conference
• xii. Works with DHS to arrange and complete the Rule 13 audits with the participating counties
• xiii. Meets with each Regional Licensing Specialists annually to make sure Sourcewell is complying with the Rule 13 audits within each county
• xiv. Leads new applicants through the online orientation process
• Lead processes to ensure that the team works collaboratively with other teams.
• Lead training programs to ensure that the team follows best practices for engaging, developing, and growing services.
• Manage partner and customer relationships through the use of various tools to ensure that feedback from customers is collected and that customers are satisfied.
• Manage assigned team members.
• Supervise, develop, train, and mentor assigned staff.
• Provide direction and actionable goals to ensure that the team understands how their performance impacts department, division, and organizational strategies and goals.
• Work with the Director of Licensing Services to identify staffing needs and ensure that the business unit has an appropriate headcount to support growth plans.
• Manage hiring, training, and onboarding processes and ensure that these are consistent with those followed by the Community Solutions team.
• Manage efforts to support and advance Sourcewell’s culture and values.
• Pattern our values of Seek, Empower, and Impact to your direct reports and the entire Community Solutions team.
• Develop and lead your team to become open, transparent, innovative, and collaborative with the Sourcewell team and external members and partners.
• Represent Sourcewell and Community Solutions.
• Represent Community Solutions team at internal events, board meetings, and retreats.
• Represent Sourcewell at civic and social functions by attending local, regional, state, and national meetings, and conferences.
• Attend and present at conferences, member meetings, and other public events.
• Other duties as assigned.
  
  

Additional Job Description

Required Qualifications

• Bachelor’s degree
  
  

AND

• Seven (7) years of experience in social services related position or current licensing position.
  
  

OR

• A combination of social work or related post-secondary and/or professional education and demonstrated relevant work experience, equivalent to a total of a minimum of ten (10) years
  
  

AND

• General knowledge and interpretation of federal and state laws, rules and regulations pertaining to human service adult foster care programs.
• General knowledge of human services delivery system and ability to effectively utilize such system
• Intermediate proficiency in Salesforce CRM and other technology platforms, like Cvent, Wrike, Microsoft 365.
• Demonstrated understanding of the dynamics of local governments, nonprofits, and public safety.
• Valid MN Driver’s License
  
  

Preferred Qualifications

• Bachelor’s degree with focus on an area related to local government, nonprofit, or public safety programs.
• Established regional relationships across local government, nonprofits, and public safety.
• Advanced proficiency in Salesforce CRM and other technology platforms, like Cvent, Wrike, Microsoft 365.
  
  

Your application for this position must be submitted by end of day Saturday, December 28, 2024. Applications will be reviewed December 31, 2024.

Location:

• This is a remote position, within Minnesota, and is subject to Sourcewell's telecommuting policies and procedures. Applicants should be located within feasible proximity to the counties we serve.
• We serve, Region 5 (Cass, Crow Wing, Morrison, Todd, and Wadena), Region 4 (Douglas, Becker, and Otter Tail), and Regions 1 and 2 (Hubbard). This position will be assigned one (1) county to license for Adult Foster Care Licensing.
  
  

*Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. *

Sourcewell exists to empower community success. We stand with our partners in government and education striving to recognize and honor the differences in each of our community members. We are committed to removing barriers to equity.

Values

• Seek. Be curious.
• Empower. Be accountable and liberate others.
• Impact. Be a difference maker.
  
  

Full Time/Part Time

Full time

Position Type

Regular

Scheduled Hours

40