What are the responsibilities and job description for the Veterinary Clinic Room Assistant position at South Suburban Humane Society?
Are you a people person? Do you have a passion for helping people? Do you love pets and love people who love pets? Then we want you!
The purpose of the room assistant is to educate clients regarding veterinary care procedures and protocols as well as assist veterinarians with patient care and treatment. This role also ensures that complete and accurate care for outpatients is maintained. The room assistant contributes significantly to the client/patient flow throughout the hospital.
Responsibilities:
- Greet clients and escort them and their pets into an exam room
- Follow established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and patients through the hospital
- Back up the CSR team, answer phone calls and create procedure/treatment estimates
- Prepare and fill any medications or vaccines the doctor will need to treat the patient
- Review treatment plans with clients
- Ensure all procedures rendered during the visit are documented for proper billing
- Clean and stock exam rooms
- Demonstrate warmth, courtesy, and professionalism in all interactions with clients
- Demonstrate to owners how to properly administer medications at home or perform other home care procedures
- Educate clients regarding preventive medicine, vaccination requirements, the importance of pre-anesthetic/wellness screening, fecals, urinalysis, heartworm checks, FeLV testing, etc.
- Promote the practice’s products, programs, and services by making suggestions to clients about products appropriate for their pet’s condition as well as giving clients handouts and educational materials to take home to further their understanding of veterinary issues.
Essential Skills:
- Communication
- Customer Service
- Veterinary Knowledge
- Adaptability
- Organization
- Time Management
Requirements:
- Animal restraint experience
- Proficiency in veterinary terminology
- Excellent communication skills
- High attention to detail
- Computer knowledge and/or Idexx NEO Software experience
Must be comfortable with dogs and cats of all sizes. Must be comfortable sitting, standing, kneeling for long periods of time and must be able to comfortably lift 25 lbs. Bilingual Spanish a plus.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- No nights
Work Location: In person
Salary : $15 - $17