About Us:

SEARHC: Who We Are - YouTube

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The Hotel Manager will be responsible for operations and oversite of Hotel Operations in Sitka.

The Hotel Manager must assure effective business operations of the Hotel, food services, and leasing operations within the hotel, and is responsible for improving and monitoring the processes related to these Programs. SEARHC must meet strategic objectives in order to provide the best possible healthcare and remain strong in the Southeast Alaska healthcare market.

Salary: $40.77-$51.09 per hour, DOE

Responsibilities:

• Facilitate, manage, and administrative support for Hotel Operations, including Construction workers overnight stays, patient travel, SEARHC travel and leased operations within the scope and facility of the Hotel, This includes logistics for construction workers travel needs and may also include food services.
• Responsible for the implementation of a Hotel operations program for SEARHC.
• Evaluate performance of the programs through measurement of agreed upon goals and targets.
• Manage implementation, maintenance and evaluation of assigned operations and programs.
• Provide training, oversight and support to assigned staff.
• Assure that travel and referrals are designed to meet the needs of a specific population such as elders.
• Troubleshoot and recommend solutions to complex or unusual inquires, problems, and issues.
• Recommend, interpret, and apply regulations and policies and ensure consistency and compliance with governing laws and regulations.
• Serve as a liaison between SEARHC departmental groups and outside providers for issues related to program(s).
• Work closely with SEARHC Patient Housing and Shuttle, Patient Travel and Employee Travel departments.
• Responsible to foster healthy partnerships in order to ensure success of hotel operations. Including running or reaching agreement with a third party to run a full service restaurant at the hotel. This may include food service agreements with the construction crews using the hotel.
• Recommends, evaluates, and participates in staff development related to goals and objectives of the Program(s).
• Responsible to ensure that all policies, processes, and procedures are in alignment with the strategic goals of the organization.
• Focuses on providing excellent customer service in all aspects of contact with providers, patients, co-workers, recipients, and clients.
• Direct supervision of staff.
• Other duties as assigned.

Qualifications:

Education:

• High School Diploma or GED

Experience:

• Minimum of five (5) years’ experience in related business environment which must include experience in hotel or real estate business dealings, resource utilization, human resource management, financial management, and work with business processes related to the delivery of and payment for services.
• 3-5 years progressive management experience.

Knowledge, Skills, and Abilities:

• A solid understanding of the Alaska Native culture(s) and tribal-related politics.
• Ability to gather data and perform analysis to measure and report trends.
• Experience with state, federal, and tribal health care programs, including public/private insurance, such as Medicaid and/or Medicare.
• Proficiency in Microsoft Office related products.
• Highly organized self-starter who is able to effectively prioritize competing demands.
• Strong in both written and verbal communications, including the ability to convey technical information.
• Effectively collaborates with various departments to accomplish departmental objectives.
• Ability to establish and maintain cooperative relationships with others in varying levels of responsibility within the consortium.