What are the responsibilities and job description for the Student - Crisis Text Line Crisis Counselor position at Southern New Hampshire University?
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
Southern New Hampshire University is seeking a student employee to fill the role of Crisis Counselor for the Crisis Text Line organization. As a Volunteer Crisis Counselor, you will work closely with Crisis Counselor Supervisors to provide de-escalation to people in crisis via a text-based service. You will provide empathy and compassion while collaborating with your Crisis Counselor Supervisor on any necessary external intervention. You will provide high-quality service supporting our texters while adhering to training and clinical policies and procedures.
Want to learn more about Crisis Text Line? Visit their page: https://www.crisistextline.org/become-a-volunteer/
Job Responsibilities:
Participate in suicide and crisis intervention training
De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
Connect individuals in crisis to appropriate resources
Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis
Minimum Qualifications:
Enrollment in the following degree programs: Psychology, Sociology, Human Services. General Studies with a concentration in these areas
Current enrollment in classes as part of a SNHU degree program
Work study as part of the financial aid package
18 years of age
Must complete and pass a background check
Must have your own laptop/desktop computer with reliable interne
Crisis Intervention
Communication
Critical Thinking
Professional Boundaries
Work Schedule: Mon-Sun, flexible scheduling
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Compensation
The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.
Salary : $12 - $15
