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2 Night Auditor Jobs in Fresno, CA

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Southwest Hospitality Management LLC
Fresno, CA | Full Time
$27k-35k (estimate)
1 Month Ago
Denco Family
Fresno, CA | Full Time
$28k-33k (estimate)
5 Days Ago
Night Auditor
$27k-35k (estimate)
Full Time | Accommodations 1 Month Ago
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Southwest Hospitality Management LLC is Hiring a Night Auditor Near Fresno, CA

Position Summary:
A Night Auditor must have a positive and professional personality with a desire to deliver outstanding customer service to our guests to make the guest experience memorable. Provide accurate and timely financial information on the hotel's operational performance for the day by auditing activities, reconciling accounts and processing payments properly.
Oversees front office operations during the overnight shift normally 11PM to 7AM shift.

Duties and Responsibilities:
− Able to work a flexible schedule and adhere to start times.
− Wear proper attire and a nametag while on shift. Keep personal appearance professional.
− Complete all required company and brand-specific training and/or certifications in a timely manner.
− Acknowledge guests in public areas with warm friendly greetings. Use the 5/10 rule.
− Ability to courteously engage with, attentively listen to and respect diverse groups of guests in a professional manner.
− Anticipate and address guests' service needs. Respond to guest requests and inquiries promptly and in a professional manner. Attend to any guest complaints and take service recovery measures if required.
− Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and Pass It On logs to stay current on all changes, new procedures and events.
− Perform accurate check-ins & check-outs as well as other necessary Property Management System functions.
− Answer the telephone in a timely and professional manner.
− Make reservations over the phone using proper sales techniques.
− Efficiently handle all payments received and the cash drawer is kept balanced.
− Follow and complete the appropriate shift checklist.
− Responsible for maintaining and recording accurate documentation regarding registration, changes, charges, customer service logs and maintenance issues.
− Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance
for the day.
− Run end-of-day process in property management software (PMS).
− Able to understand principles of auditing, balancing, and processing.
− Ensure all hotel keys are distributed to the appropriate parties and guest privacy is maintained.
− Maintain a safe, secure and healthy work environment by following safety and security protocols and complying with hotel policies and procedures.

Physical, Mental and Environmental Demands:
− Must be able to push and pull up to 50 lbs. and carry up to 20 lbs.
− Be able to bend, reach, kneel, pivot and grip items while working at assigned desk area.
− Must have the manual dexterity and coordination to operate all office equipment.
− Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite interruptions.

Skills, Educational Background, Experience and Basic Expectations:
− High School Diploma or GED required.
− Experience handling cash, accounting procedures, and general administrative tasks.
− Excellent communication, customer service and time management skills.
− Able to organize, plan ahead and manage workload.
− A team player, yet able to work independently.
− Excellent computer skills, specifically Microsoft Office and use of the internet.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$27k-35k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

10/09/2023

WEBSITE

swhospitality.com

HEADQUARTERS

PAYSON, AZ

SIZE

<25

TYPE

Private

CEO

STEPHANIE CREASY

REVENUE

<$5M

INDUSTRY

Accommodations

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Southwest Hospitality Management LLC
Full Time
$104k-132k (estimate)
1 Month Ago

The job skills required for Night Auditor include Auditing, Accounting, Microsoft Office, Confidentiality, Time Management, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.