Admission-Discharge Coordinator/Social Services Assistant

There are 2 job descriptions below-Please make sure to read thru both

Job Title: Admissions/Discharge Coordinator

Department: Marketing

Supervisor: Administrator

SUMMARY: The primary purpose of the position is to consistently provide the highest quality of resident care available and establish a positive reputation in the community while delivering on the Eduro Healthcare Values of wellness, compassion, customer experience and company results.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Adherence to Policies

·Must show courtesy and respect to other employees, residents, family members, visitors, government agencies, the general public, etc.

·Abide by Eduro HealthCare’s drug and alcohol policy.

·Maintain good personal hygiene and dress and groom appropriately.

• Report on time as scheduled and follow all company policies and procedures.
• Attend staff meetings and in-service sessions.
• Become thoroughly familiar with emergency procedures.
• Must be able to perform duties in a timely fashion, and within the prescribed sequences and schedules.
• Must be able to perform assigned tasks with a minimum of supervision and develop awareness for and a willingness to perform other tasks, as needed, without supervision.

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.

Follow all established safety precautions when operating equipment, and report hazardous and defective equipment or conditions to your supervisor.

Must be cooperative with other departments and be courteous and respectful in dealing with them at all times.

Participate in and respond professionally to surveys (inspections) conducted by government agencies.

Supervisory Duties

Perform assigned administrative duties in accordance with established procedures and as directed by your supervisor, to assure that a successful, viable administrative program is maintained at all times.

Assume the authority, responsibility, and accountability necessary to carry out the duties of this department.

Admission Coordinator Duties

Each morning confirm any admissions or discharges from the previous day. Update the discharge list on the census.

Email the updated census out in the morning and upon any changes that may occur during the day.

Check voicemail regularly.

Attend management meeting daily.

Call on inquiries, pending admissions, etc. Pass admission inquiries on to DON for review as soon as they come in. Copy the face sheet and screened admit form and then pass it along to the business office for review of insurance coverage, payment status, etc.

Handle all inquiries professionally and according to established procedures, while providing appropriate information regarding the facility. Monitor and track all inquiries.

When final orders have been received, have DON review them and upon approval, set up the pick up time with the d/c planner at the hospital.

Call transportation to inform them of the pick up time. Notify admit nurses and hospital of admission.

In case of a large availability of beds, fax out our availability to hospital discharge planners

Sign in residents and families who are admitting. Make two copies of the documents, providing the original signed admit papers to the business office, and placing one of the copies in the chart and one copy with the medical records.

Conduct tours of the facility mentioning survey history, staffing ratios, therapy outcomes, etc.

Maintain a rapport with discharge planners to ease admission process.

Coordinate resident admissions, ensuring all requirements are met.

Discharge Coordinator Responsibilities

Research community support systems, social agencies, and family resources for adequate placement at time of resident discharge.

Develop and coordinate adequate discharge plan with patient, family/patient representative, interdisciplinary team, and community service entities.

Assist in obtaining and completing all necessary discharge paperwork and documentation

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Bachelor Degree preferred

Language Skills

Must be able to read, write, speak, and understand English sufficiently to perform required duties.

Must be able to follow verbal and written instructions in English

Bi-lingual skills welcome

Certificates, Licenses, Registrations

Completion of orientation required by company policy.

Health screening and TB test within two weeks of employment.

Mandatory drug test upon hire.

Must be free of criminal activity proven by a criminal background check.

Become familiar with and comply to all local, state, and federal regulations relating to the job.

Show within three (3) days of hire satisfactory evidence of identity and eligibility for employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Frequently move about the facility and activities/events

Must be able to rapidly assist in the evacuation of all residents from the building in case of emergency.

Equipment

Must be able to operate the following equipment: telephone, computer equipment, copy machine, drive a car or have access to available transportation.

Work Environment

May be asked to work beyond normal working hours and must have flexibility and willingness to work holidays, etc.

Must work in an office and other areas of the facility as needed.

Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.

May be exposed to infectious waste, diseases, conditions, etc., including the Aids and Hepatitis B viruses.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Eduro Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job title: Social Services Assistant

Department: Social Services

Reports to: Social Services Director

SUMMARY: The primary purpose of the position is to ensure the highest quality of resident care available, support staff and establish a positive reputation in the community while delivering on the Eduro HealthCare Values of wellness, compassion, customer experience and company results by providing rehabilitation services. The Social Services Assistant will assist in planning, organizing, implementing, evaluating, and directing the overall operation of the Social Service Department in accordance with current federal, state, and local standards, guidelines, and regulations, facility policies and procedures or as may be directed by the Administrator to assure that the medically related emotional and social needs of the resident are met and maintained on an individual basis. This position assumes the authority, responsibility, and accountability for carrying out duties in the Social Service Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Adherence to Policies

Must show courtesy and respect to other employees, residents, family members, visitors, government agencies, the general public, etc.

Abide by Eduro HealthCare’s drug and alcohol policy.

Maintain good personal hygiene and dress and groom appropriately.

Report on time as scheduled and follow all company policies and procedures.

Attend staff meetings and in-service sessions.

Become thoroughly familiar with emergency procedures.

Must be able to perform duties in a timely fashion, and within the prescribed sequences and schedules.

Must be cooperative with other departments and be courteous and respectful in dealing with them at all times.

Participate in and respond professionally to surveys (inspections) conducted by government agencies.

Administrative Duties

Complete all social documentation in each resident medical record, including problems and goals. (Research problems and follow up on goals developed by the nurse case managers.)

Become familiar with the financial status of resident and family, and assist with S.S.I. application, Medicaid/Medicare applications and reviews, and other financial assistance, as needed.

Help with legal assistance, as needed

Coordinate Senior Companion Programs with Activity Director. Assist with other activities as needed or requested.

Maintain quality working relationships with all social service agencies in the area.

Research public support systems to benefit each resident.

Provide each resident with personal care items to assure their dignity and comfort.

Assist with phone calls, letter writing, shopping, etc.

Interview resident and family to obtain social history, and get their continued involvement in objectives and goals.

Assist with the social interaction of residents, staff, family members, etc.

Assist in community planning to improve services to the resident and family.

Work with Social Services Consultant and implement any recommended changes.

Maintain a reference library of written material, laws, etc. necessary for complying with current standards and regulations and that will provide assistance in maintaining a quality social service program.

Attend and participate in continuing education programs to stay professionally informed.

Ensure social service work areas are maintained in a clean and sanitary manner.

Order supplies and equipment for department as needed and use supplies in an efficient manner to avoid waste.

Provide consultation to medical staff, attending physician, and other resident care team members about resident or family needs.

Keep records and documentations up to date.

Patient Care

Be personally involved with all aspects of resident care to the extent necessary to assess its quality.

Respect all resident rights, including the confidentiality of resident care information.

Report immediately to the proper legal authorities if you have reason to believe a resident has been physically, emotionally, or sexually abused, or been a victim of theft of their personal property.

Create and maintain an atmosphere of warmth, cheerfulness, enthusiasm, and love, giving the resident the quality of service you would want to receive personally. Reflect the four core values of Eduro Healthcare.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Must be a high school graduate.
• Previous experience in Social Services and experience in working with geriatric residents is preferred and may be required.

Language Skills

Must be able to read, write, speak, and understand English sufficiently to perform required duties.

Must be able to follow verbal and written instructions in English.

Bi-lingual skills welcome

Certificates, Licenses, Registrations

Must hold current and active license or registration in state employed

Must complete orientation required by company policy.

Must complete health screening and TB test within two weeks of employment.

Must complete a mandatory drug test upon hire.

Must be free of criminal activity proven by a criminal background check.

Must become familiar with and comply to all local, state, and federal regulations relating to the job.

Must show, within 3 days of hire, satisfactory evidence of identity and eligibility for employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee must be able to perform the essential job functions without posing a direct threat to residents, self or others.

Frequently move about the facility.

Must be able to rapidly assist in the evacuation of all residents from the building in case of emergency.

Equipment

Must be able to operate the following equipment: telephone, computer, and copy machine.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Eduro Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

* * *

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $21 - $24