Opportunity: Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.

Your Growth Path

Bell Captain or Guest Service Agent Concierge or Guest Services Manager AGM or General Manager

Your Focus

• Load and unload luggage carts.
• Tag and store luggage.
• Escort guest to hotel rooms.
• Provide an overview of guest room, hotel services and amenities.
• Make deliveries to guest rooms.
• Assist guest with room changes.
• Stock pantry when necessary.
• Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
• Perform house attendant functions when staff shortages occur.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHMs EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous customer experience required or equivalent training.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Discover contemporary style and upscale amenities at Renaissance Denver Central Park Hotel. Conveniently situated between downtown and Denver International Airport, our trendy hotel offers a relaxing escape in a prime location. Retreat to our tech-enabled rooms and suites, each with plug-in panels and Bluetooth-equipped TVs. Many of our chic rooms offer views of the Colorado mountains and downtown Denver skyline. Satisfy your hunger with delicious regional American cuisine at our restaurant, Fifty300, or gather in our lounge for cocktails. If a meeting, social gala, or wedding brings you to the Central Park neighborhood, our updated venues, custom catering, and expert staff will help make your event a memorable success. When it's time to explore, the Denver Botanical Gardens, Dicks Sporting Goods Park, and the Denver Zoo are just minutes away, with the light rail station nearby. Whether traveling for work or enjoying a getaway, we look forward to welcoming you to our modern luxury Denver, Colorado hotel.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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