What are the responsibilities and job description for the Security Supervisor and Driver position at Sphere Entertainment Group, LLC?

Sphere Entertainment Co. (NYSE : SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG , delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Security Supervisor and Driver will be accountable for providing an exceptional guest experience throughout MSG's venues as it relates to event or building security. This role will focus on partnering within Venues, and across functions, to get work done through others in a fast paced and dynamic environment. Success in this role is demonstrated by creating a safe and secure environment without sacrificing an exceptional guest experience, committing to continuous learning and development, and achieving business results. The Security Supervisor will report into the Sphere Security Manager.

What will you do?

Accountable for daily supervision and leadership of security officers.
Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment. Ability to work collaboratively with other departments to achieve company objectives, especially in emergency situations and times of crisis.
Provides logistical support and transportation of Executives, high-profile clients, guests, and family members
Execute proactive measures to ensure the safety of the client, i.e. advance work, research, collection of applicable information.
Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival.
Responsible for maintaining the cleanliness of the vehicle (interior and exterior)
Maintains a travel log and any additional billing information / notes as needed.
Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs.
Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
Responsible for ensuring that security office space and equipment is prepared to support security operations. Works with adjacent teams to address maintenance, custodial, and facility issues and improvements.
Addresses customer concerns, feedback and suggestions in a timely and efficient manner
May be tasked with managing or supporting additional security programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIP's, improving team processes, completing long term projects, and representing security leadership to other internal teams.
Perform other general security duties as needed to support the Threat Management division

What do you need to succeed?

The ideal candidate will have a minimum of 3-5 years' supervisory experience (preferred union experience) in the security, law enforcement, or military field, and preferably have knowledge of events, sports, theatre operations, within an entertainment venue.

The ideal candidate will have extensive prior law enforcement and / or corporate security experience, substantial executive chauffeur experience and be extremely familiar with the local area

Strict confidentiality, professionalism, dependability and situational sensitivity is essential.

Candidates must show demonstrated experience interfacing with high level executives from diverse arenas (C-Suite Executive relations is essential), excellent communication and interpersonal skills are required.

Able to schedule and manage intricate travel arrangements and anticipate all contingencies.

Previous security experience required, prior service as a non-commissioned officer in the U.S. military responsible for leading small units, training, and managing others would be ideal.

Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Excellent communication skills, ability to mobilize key stakeholders, and engage with all levels in the organization

Demonstrated experience completing reports and documenting staff performance is essential

Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship, adept at maintaining a positive, open, approachable, and professional relationship with a diverse group

Demonstrated experience coaching, mentoring and developing staff to perform at high levels and holding team accountable for achieving business goals and objectives.

Comfortable with managing conflict and responding to customer problems with a sense of urgency

Ability to demonstrate success in managing multiple tasks while under tight deadlines

Demonstrated experience in some or all of the following areas : guard force scheduling and management, conducting security advances, training security officers, responding to security emergencies, physical security project management, crowd management and writing security policy.

Special Requirements :

Supervision of building security officers

Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

General physical requirements such as lifting 25 lbs., standing for long periods, walking long distances, bending and constant motion is often required.

This position requires a valid California State driver's license.

LI-Onsite

Hourly Pay Range

36-$40 USD

At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

Salary : $36 - $40

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