Experienced Service Advisor/Writer - URGENTLY HIRING!

Spitzer CDJR Motor City in Cleveland is looking for a friendly all-star at our brand new state of the art facility, preferably with Chrysler experience. This individual must be a team player with excellent face to face interaction and phone skills required for direct customer engagement. Top pay for top performers!

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Medical/Dental/Vision
• Generous Paid Time Off
• 401K with a 5% Employer Match
• Flexible Work Schedule
• Paid Uniforms, Name Badges and Business Cards
• Voluntary Benefits, such as Life Insurance, and ST/LT Disability
• Company Paid Life Insurance
• HSA with Employer Match
• Employee Assistance Program

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:

• Works with customers and technicians to identify required maintenance
• Performs road test of customer vehicles
• Advises customers of necessary/suggested services
• Offers additional services and repairs to customers
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Estimates cost of mechanical, electrical, or other repairs
• Enters itemized estimate on service order and explains estimate to customer
• Schedules appointments with customer
• Maintains CSI at or above designated standards
• Meets dealership’s standards for repair/order production
• Follows Safeguards rules and regulations
• Other related duties as assigned

MINIMUM QUALIFICATIONS:

• 2-3 years of prior Service Advisor experience
• Prior experience with CDK
• Successful track record
• Strong record of positive CSI results
• Team oriented
• Submit to and successfully complete MVR, background check, and pre-employment drug test
• Valid driver's license with good driving record
• Outgoing, upbeat personality with excellent interpersonal skills
• Self-starter who is internally motivated to achieve established performance goals
• Reliable transportation and attendance
• Must be authorized to work in the United States

AAP/EEO STATEMENT/ADA STATEMENT:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Service = TAG2

https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6582672

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Shift:

• Day shift

Application Question(s):

• Are you willing to undergo a background check and drug screen, in accordance with local laws and regulations?

Experience:

• CDK (DMS): 1 year (Preferred)
• Chrysler: 1 year (Preferred)
• service advisor: 2 years (Required)

License/Certification:

• driver's license (Required)

Ability to Relocate:

• Cleveland, OH 44142: Relocate before starting work (Required)

Work Location: In person