Administrative Assistant I - Metrology

SPL is a leading provider of compliance and testing services for Environmental, Energy, and other end markets. Through our ISO and NELAP certified labs, verifiable test methods, and nationally recognized scientists SPL is dedicated to ensuring accurate and defensible data to our clients and communities. By providing best-in-class laboratory, metrology, and data management services, as well as access to data in real-time, our customers are able to efficiently track and optimize their operations. At SPL, we are committed to meeting the needs of the Environmental and Energy sectors through our expansive network of laboratories and service centers. It is our mission to be your preferred partner, empowering our customers to lead the world toward a more transparent, fair, and sustainable future.

Job Summary:

SPL is growing and is currently looking for an Administrative Assistant I in Floresville, TX. The Administrative Assistant I must be team oriented, proactive, and goal driven. This position is responsible for providing administrative support to their assigned department and/or location. Duties include general clerical, receptionist and project-based work. Work is performed under the general supervision of the Operations Manager.

Job Responsibilities:

• Answer incoming calls, gather all necessary information from clients, and communicate to appropriate team members;
• Greet and provide support to walk-in clients and visitors;
• Review all field and office tickets to ensure accuracy of part numbers and descriptions, services provided, client-specific pricing and cost center codes;
• Ensure tickets requiring signature are promptly delivered to each client and returned signed in a timely manner;
• Coordinate with client AP personnel to acquire cost codes and/or specific billing requirements for all tickets;
• Ensure month-end closing and ticketing deadlines are met;
• Generate daily reports to ensure in-progress tickets are reviewed and completed on-time;
• Provide weekly updates on all ticket status changes to operations manager;
• Communicate with clients to determine any issues and direct to manager;
• Sign for deliveries/packages from postal services and shipping services;
• Track and log expenses on company credit card into ExpensePoint for submission to management;
• Other duties as assigned.

• Knowledge of Microsoft Teams, Outlook, Word, Excel, Adobe Acrobat, and the Internet required;
• Prior experience or qualification as an Administrative Assistant preferred;
• Knowledge of Salesforce, FieldFX, OpenTicket, OpenInvoice and/or ExpensePoint preferred.

Education:

High school diploma or equivalent required.

Relocation:

This position is not eligible for relocation.

Travel Requirements:

This position does not require travel.

Work Schedule:

This position will work 8 hours, Monday-Friday in the Floresville, TX Office. This position is subject to overtime availability to meet deadlines.

SPL does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

SPL is an equal opportunity employer committed to diversity in recruiting, hiring, developing, compensating and promoting applicants and employees. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation for employee's and applicant's disabilities or religious beliefs and practices.