What are the responsibilities and job description for the Hotel Houseperson position at SpringHill Suites Charlotte City Center?
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The SpringHill Suites by Marriott, located in Uptown Charlotte, is hiring for a full-time or part-time Houseperson. The hours for this position are 9am-5pm; weekday and weekend availability is required. Complimentary parking is provided.
PRIMARY PURPOSE: To contribute to an attractive and clean hotel in accordance with company and brand standards by providing public space cleaning of customer floors, hallways, and service areas.
RESPONSIBILITIES
- Maintains the overall cleanliness of the hotel’s public space by cleaning all assigned areas thoroughly on a daily basis
- Cleans public areas including: floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, and work out room
- Completes work projects as assigned by supervisor and management.
- Cleans and polishes floors, windows, mirrors, vending machines, and ice machines
- Vacuums, shampoos, and removes gum spots from carpets as required
- Removes all litter from public space
- Dusts all spots thoroughly
- Supports housekeepers by assisting with room servicing as needed
- Uses housekeeping chemicals as necessary to clean assigned areas to standard
- Prevents any damage to hotel property by exercising proper caution with chemicals and equipment
- Ensures the rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
QUALIFICATIONS
- Prior housekeeping experience or other relevant environmental services experience.
- Must be available to work any hours/days of the week necessary to meet business requirements
- Excellent customer service and verbal communication skills.
- Maintain a professional business appearance, attitude, and performance.
- Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
