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Customer Service Representative

SRS Distribution Inc.
Issaquah, WA Full Time
POSTED ON 4/14/2024 CLOSED ON 7/6/2024

What are the responsibilities and job description for the Customer Service Representative position at SRS Distribution Inc.?

Marenakos, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Front Counter Sales role. This full-time Counter Sales/Customer Service position will focus on order entry at the sales counter with other related duties such as: Weighing in and out vehicles, Daily Reconciliation, Answer Multi-line Phones, Respond to Email, and various tasks as needed. Four day work week including Saturday with an option to work five days.

ESSENTIAL DUTIES

  • Entering orders at the point of sale using the company computer system
  • Interacting with customers over the phone, via email, and in-person
  • Greet customers with a friendly attitude
  • Basic computer and phone skills
  • Communicate to customers the correct product for their application
  • Communicate to customers how the material is priced and sold
  • Create Sales Orders
  • Clear communication between manager, employees, and clients
  • Being honest, courteous, and respectful to customers & employees at all times
  • Maintain and assist to keep a clean work environment
  • Learn basic knowledge of products available to customers
  • Inform management of products/special order material customers need
  • Assist with Inventory Cycle Counts
  • Other related duties as assigned

REQUIREMENTS

  • Basic computer knowledge and Internet use
  • Bilingual (English and Spanish) is preferred, but not required
  • Able to a pass pre-employment drug test and background screening

The base salary for this position typically falls within the range of $18 to $22 per hour. SRS/Heritage considers multiple factors including job related knowledge, skillset and experience when determining the final salary. For further information, please consult with our Talent Acquisition Partner or Hiring Leader.

Job Location: Above Structure 2 - Issaquah

30250 SE High Pointe Way Issaquah, WA 98027

Equal Opportunity Employer.

Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

 

Salary : $18 - $22

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