What are the responsibilities and job description for the Physician Relations Coordinator position at St Anthony Hospital?
Physician Relations Coordinator
Full-Time - Days
ABOUT US
Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.
Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families. We offer a variety of full-time, part-time, limited part-time, and weekend positions at the hospital and with our community-based programs.
Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students. Become a valued member of our Team!
Position Purpose:
Responsible for strengthening existing relationships with physicians and developing new referral relationships. This position will also be responsible for identifying other business opportunities to assist in the growth and overall volume for our hospital and our clinics.
Essential Functions
1. Works with assigned physicians and the physician’s office staff in troubleshooting problems and concerns that may be impeding their ability to treat patients.
2. Position will travel to physician locations as assigned.
3. Communicates key product lines to promote referrals to SAH clinics and ancillary locations.
4. Interacts with key staff to promote and maintain key departmental selling points.
5. Track and monitor office activities from perspective physician offices; successfully close new business in accordance with predetermined targets.
6. Continuously modify sales and retention approach and plans to ensure optimal business outcomes and "win-win" results for all parties.
7. In collaboration with hospital Marketing Department, promotes differentiating services to community physicians.
8. Complies with Stark Laws and any other legal and regulatory requirements for referral and recruitment processes. Communicates to appropriate parties when potential compliance issues are identified.
9. Participates in the implementation of physician activities and events as determined by the Chief Executive Officer and Physician Development Manager.
Marginal Functions
Ø Performs both essential and marginal job functions in a safe manner as identified by Saint Anthony Hospital and the respective department while adhering to the Hospital’s confidentiality
norms and standards. Actively and consistently demonstrates the core values of Saint Anthony Hospital in all interactions with others.
Ø Assumes responsibility for knowing and maintaining established hospital and departmental objectives, policies/procedures including mission, vision and values as well as patient satisfaction levels and mechanisms to achieve the goals.
Ø Participates in performance activities including problem identification, data collection, solution selection, implementation and evaluation. Also assists in the care and maintenance of departmental equipment and supplies as appropriate.
Ø Participates in staff meetings and or committees as required.
Ø Participates in the implementation of physician activities and events, as determined.
To perform the job successfully, an individual should demonstrate the following competencies in performance of the essential functions of this position.
· Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and accepts feedback on performance improvement.
· Problem solving—the individual identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully and maintains strict confidentiality.
· Interpersonal skills—the individual establishes relationships quickly with all levels of employees within the organizations serviced, is able to maintain strict confidentiality, is able to hear others' ideas and is flexible in determining new ways of completing tasks.
· Communication—the individual speaks clearly and persuasively in positive or negative situations; able to produce written documents and communications that provide clear expression of ideas or goals; is able to actively listen to gain an understanding of a situation and respond accordingly.
· Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently; able to effectively multitask various projects simultaneously and complete each within suitable time frames.
· Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality; ability to edit work for spelling and grammar and presents numerical data effectively.
· Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Reporting Relationship: Physician Development Manager and President & CEO
Machines, tools, equipment and work aids required: General office equipment; Other Equipment Includes: Possession of automobile with valid auto insurance for business use
Education & Certification Requirements:
- Bachelor’s degree preferred but not required in healthcare field
Experience:
- Must have 3( ) year of experience working with Physicians
- Maintains strong customer service skills
- Strong computer skills including Microsoft Office; Word, Excel, PowerPoint, Data Base Management
- Possession of automobile with valid driver's license and auto insurance for business use is *Required*
Saint Anthony Hospital Highlights:
- Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of the families on the West Side and Southwest Side of Chicago.
- Saint Anthony Hospital has been certified as a Primary Stroke Center by The Joint Commission.
- Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families.
- Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students.
Featured benefits
- Comprehensive Health Insurance Plans/Dental/Vision
- Flexible Spending Account/Health Savings Account
- Employer-matching Retirement Plans
- Paid Time Off & Holidays
- Bereavement Leave/Short Term Disability/Basic & Supplemental Long-Term Disability
- Basic & Supplemental Life Insurance/Accidental Death & Dismemberment Insurance
- Business Traveler’s Accident Insurance
- Critical Illness/Accident Insurance
- Pet Insurance/Legal Insurance
- Tuition reimbursement/Adoption Assistance
- Qualifying Employment for the Public Service Loan Forgiveness Program
Salary Range
$21.82 - $30.29
Employment Type: Full Time Shift: Day Shift
Salary : $22 - $30
