Patient Account Representative Specialist

We have an exciting opportunity to join our Revenue Cycle team as a Patient Account Representative Specialist – Cash Recon Specialist.

The Patient Account Representative Specialist – Cash Recon Specialist must have full knowledge of the accounting system and monthly reconciliation spreadsheet process as well as cover for the Patient Account Representative - Cash if needed.  This position is responsible for training all new Cash Recon Specialists.  The Cash Recon Specialist maintains Monthly Cash Reconciliation for facilities and/or physician offices assigned which includes daily cash, GL, unapplied Cash, Transfers, and Refunds, maintains the cash recon sheet daily and meets the 48-hour rule on balancing total cash at the end of the month for facilities and/or physician offices assigned. Utilizes current technology, which may include web-based products such as EPIC, SSI, Nthrive, RAC tracker, E.H.R., RTE, and payer portals.  Excellent computer skills with the ability to train in Microsoft Word, Microsoft Excel, and Microsoft Outlook.  Experience in general accounting/bookkeeping skills, including the posting of charges, payments, contractual allowances, and refunds with the ability to train. Adheres to policies, procedures, and regulations to ensure compliance and patient safety. 

Examples of Responsibilities:

·         Participates in A/R clean-up projects or other projects identified by direct supervisor or CBO management. 

·         Takes ownership of assignments; and other duties as assigned or requested.  Seeks out other duties or recognizes the need for additional assignments.

·         Communicates and listens effectively both written and verbal.  Maintains internal and external customer relations; to ensure effective communication with all areas of the business office

·         Cooperates and interacts with supervisors, peers, other departments, and all customer groups demonstrating our commitment to “service”.

·         Provide payment posting for cash received through the lockbox, EFT, and credit card payments and be able to reconcile.

·         Must have full knowledge of accounting system and Monthly Reconciliation spreadsheet process.

·         Responsible for training all new Cash Recon Specialist positions as well as supporting the Patient Account Representative - Cash and Management.

·         Ability to cover other Cash Recon Specialists if needed.

·         Maintains Monthly Cash Reconciliation for facilities assigned which includes daily cash, GL, unapplied Cash, Transfers, and Refunds.

·         Ability to work under stressful situations and independently with facility accountants, Controllers, Payers, and AP.

·         Must maintain Cash recon sheet daily and meet the 42-hour rule on balancing total Cash at the end of the month for facilities assigned.

·         Ability to work with Internal Audit on all Cash Reconciliation.

Education and Experience:

·         High School Diploma or GED Equivalent

·         Associate’s Degree in Business or related field of study preferred.

·         Three (3) years of job-related experience preferably in a Healthcare business environment. 

Knowledge/Skills/Abilities:

·         Knowledge of medical terminology and billing/collections practices.

·         Ability to demonstrate initiative and time management skills.

·         Excellent analytical skills and problem-solving skills.

·      Multi-task in a fast-paced environment and handle overlapping commitments and deadlines.