What are the responsibilities and job description for the PUBLIC TECHNOLOGY ASSISTANT - RPT position at St Louis Public Library?
Are you passionate about technology? Do you enjoy helping people? Does connecting people with technology and digital resources sound exciting? The St. Louis Public Library's Baden Branch is seeking a Public Technology Assistant. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team.
Our ideal candidate is someone who will connect the community to our resources to further our primary mission as a customer-centered public library providing vital services to the people of St. Louis. This role requires someone who is enthusiastic, patient, and committed to providing excellent customer service and is comfortable working with the public and providing technology-related assistance.
In this role you will :
- Assist customers with the utilization of Library computers, personal devices or other equipment and troubleshoot Library equipment for customers and staff
- Plan and lead training sessions and programs for staff and customers
- Participate in regular team discussions regarding technology, Library services, customer assistance, and other topics.
- Communicate with managers regarding needed maintenance or Help Desk tickets for issues with technology.
- Provide one-on-one assistance for customers through Tech Connect appointments
You will need to be :
You will need to have :
Benefits include :
Hours for this position are :
20 hours a week, Tuesday 10 : 00 am- 2 : 00 pm, Friday- Saturday 9 : 00 am- 5 : 00 pm Hours subject to change.
About Baden Library :
About the neighborhood :
The Baden Library is located in the heart of the Baden Neighborhood, not far from the Baden Business District along N. Broadway. The Baden Neighborhood became part of the City of St. Louis in 1876. The neighborhood was located on the Kansas City and Northwestern Railroad line and was known as "the Baden Station." Since then, Baden has been home to several prominent local businesses, including Dogtown Pizza's production site. The City of St. Louis has committed to the revitalization of Baden, assisting with a nearly one-and-a-half million-dollar streetscape project that included the installation of decorative lighting, new sidewalks, and concrete planters along the business corridor. The Baden Library has been a community anchor for residents and a meeting place for community groups.
To apply :
If you are interested in this opportunity, please visit slpl.org, click on the Careers link, and submit your cover letter and resume with your application. Thank you!
Salary : $18
