What are the responsibilities and job description for the Systems Engineer position at St. Paul?
Our Vision: A Culture Built on Trust
At SunStream, we have a clear vision of a culture built on trust, and we are looking for a Systems Engineer who can help us bring this vision to life. Our culture is centered around (in)Trust, and we believe that trust is the solution we provide as an employer. We are committed to working (in)Trust with our employees every step of the way, offering purposeful work, financial well-being, and an excellent culture.
Systems Engineer Role
We are seeking a skilled and dynamic Microsoft Systems Engineer to join our IT team. The ideal candidate will have a deep understanding of Microsoft technologies, including Windows Server, Azure cloud services, and Microsoft 365 (M365). This role involves designing, deploying, maintaining, and troubleshooting complex systems to ensure optimal performance and availability.
Job Functions
System Administration and Maintenance
Design, implement, and manage Azure cloud solutions, including virtual machines, Entra ID administration and Identity and Access Management.
Manage and administer M365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
Manage and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
Monitor and optimize system performance, ensuring high availability and security.
Analyzes and resolves technical problems for established Systems and Applications
Ensures proper system backup
Maintains and supports third-party applications
Performs day-to-day maintenance as necessary or scheduled, often during non-business hours
System Design
Performs the installation, layout, and maintenance of assigned application and system components
Consults with users, evaluates requirements, provides cost estimates, plans small projects or components of larger projects, and coordinates tasks for installation and/or configuration of new and existing systems and technologies.
Develop and deploy automation scripts using PowerShell or other tools to streamline IT operations.
System Implementation
Tests and implements server/cloud infrastructure and software to maintain system integrity and effectiveness
Installs, upgrades, and configures various systems and applications.
Work with the Security department to enforce security measures across Azure and M365 platforms, ensuring compliance with organizational policies and regulatory standards.
Helpline Support
Provides System support for complex, elevated user problems (tier 3) as needed
May assist Helpline personnel in resolving tier 1-2 System issues, as requested
Provides technical support to end-users (e.g., associations and their customers) for assigned infrastructure components
Provides support in a rotating on-call 24/7 environment
Minimum Qualifications
Associate’s degree in computer science or related field
3 years of related experience
Existing Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals.
Microsoft Certified: M365 Fundamentals or M365 Enterprise Administrator
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
Expertise in Windows Server, Active Directory core components, and virtualization platforms.
Strong knowledge of Azure IaaS, PaaS, and related services (e.g., VMs, Azure SQL,etc)
Proficiency in administering Entra ID, M365; including Exchange, Teams, SharePoint, and compliance tools.
Scripting and automation experience with PowerShell, CLI, or equivalent tools.
Familiarity with networking fundamentals (DNS, TCP/IP, VPNs, firewalls).
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in analyzing information to formulate logical and objective conclusions
Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
Skill in planning and coordinating projects
Responsible to appropriately protect the confidentiality, security, and integrity of SunStream and client systems and data
Applicants requiring a reasonable accommodation for any part of the application process may contact us through the following methods: Phone: 651-282-8572 or Mail: SunStream, Attn: Talent Recruiting, 30 E 7th Street, Suite 700, St. Paul, MN 55101.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SunStream will not sponsor a work visa to fill this position.
SunStream Business Services is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Salary : $76,000 - $100,000