What are the responsibilities and job description for the Shop Manager position at Stahla Services - Restroom & Shower Trailers?
What We Do
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Stahla Services is a leading provider of restroom and shower trailers, committed to quality and customer service. We cater to a diverse range of customers, ensuring exceptional experiences with our top-tier mobile facilities for events, construction sites, and more. Our team is passionate about innovation and delivering outstanding service. Join us in defining excellence within the mobile restroom and shower trailer industry.
Description
Joining Stahla Services means you're stepping up as a leader in a growing and fast-paced team environment. As a Shop Head, you'll be pivotal in motivating and guiding your team of 1-5 people, ensuring each person thrives and contributes to our collective success. Your role is central to fostering a culture of excellence, not just in delivering and servicing restroom and shower trailers, but in every interaction and touchpoint with our team and customers.
In this leadership role, you'll be the linchpin of communication from your shop to across the entire organization. You are a natural self-starter, hard-working, a lifelong learner, positive, and high character. Your ability to articulate expectations, provide clear feedback, and motivate your team is crucial. You'll be setting the tone for high-level communication, ensuring that your team is aligned, informed, trained, and inspired.
Your responsibilities extend to being a role model for your team, particularly for our Operations Technicians. You'll play a key part in their development, providing guidance, training, and support to help them excel in their roles. Your commitment to their success is a testament to your leadership, willingness to learn, and dedication in our mission to ‘set the industry standard.’ You are a lifelong learner and place a high value on personal development and team contribution.
Moreover, you're tasked with setting the standard for exceptional customer interactions. Your influence will help shape the customer experience, making every interaction memorable and ensuring that our service quality is unmatched in the industry. This role is responsible for the start-to-finish oversight of delivering and servicing our restroom trailers and shower trailers to create an outstanding experience for our customers.
At Stahla Services, we're committed to making a positive impact on everyone we encounter. As a Shop Head, you're at the forefront of this mission, leading by example and driving our team towards excellence in every aspect of our operations. Let's work together to set the industry standard and create an environment where both our customers and team feel valued and appreciated!
Benefits
- 401K matching
- Paid Time Off
- Company Holidays
- 100 per month toward phone bill
- 200 per month towards health care
- Opportunity for relocation and promotion
- Free counseling services
Hours
Daily Roles and Responsibilities
Check to-dos
Preview the plan with Operations Technicians as needed
Weekly Roles and Responsibilities
Tasks, priorities, and goals of the week
Monthly Roles and Responsibilities
Quarterly Roles and Responsibilities
Yearly Roles and Responsibilities
Requirements
Core Values
Our core values are the heart and soul of what we do. The right fit for this position will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
Humility
We’re all toilet scrubbers—here to serve within our role. We keep our feet firmly on the ground, knowing that taking ourselves too seriously just gets in the way of the real work.
Systemize Excellence
We innovate processes that can easily—and quickly—be followed by all. When the pedal hits the metal, we move faster than the issue. We are always prepared. We operate at our best personally and organizationally. We enjoy a good challenge.
Extremely Profitable
We take relentless ownership of our role to create extreme margin so we can continually go above and beyond for customers, employees, and vendors.
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