OPERATIONS MANAGER

Sterling Industries – Kalamazoo, MI 49009

Job Type: Full-time

About the Company

Based in Kalamazoo, Michigan, Sterling Industries is a fast growing North American based contract manufacturer and assembler of medical devices and sub-components. We help clients deliver successful products by providing scaled production, design-for-manufacturing expertise, supplier consolidation and other critical value chain services.

About the role

Reporting to The Director of Global Operations.

The Operations Manager leads the Operations Team to meet key objectives and metrics. The Operation Manager oversees all key functions of plant operations, including but not limited to: product and process quality, production/capacity planning, materials, assembly, and test/shipping teams.

MAJOR DUTIES:

• Lead production and coordinate with quality, supply chain, and service departments.
• Manage production to assure deliveries are on-time, to specification, of high quality and are on-budget
• Provide daily leadership to the Operations team; develop and drive business and factory metrics with a clear line of sight to meeting our customer commitments.
• Create, monitor and track capacity plans according to production volume and sales forecasts.
• Champion the improvement of core business processes such that the company can manage bootstrapped rapid growth
• Manage and build vendor partnerships for growth and continuous improvement.
• Define requirements for site safety program, planning in accordance with all federal, provincial and local regulatory requirements
• Safety regulations –executing plant safety goals and strategic planning annually
• Planning of daily production needs/capacity planning
• Streamlining operations through process flow mapping, time in motion studies, risk assessments, and other continuous improvement functions are updated and in line with current metrics
• Build relationships between operations and other departments
• Lead and/or support the evolution of core business tools including CRM, PLM, ERP, QMS
• Support the development of quality management and service systems.
• Identify and remove organizational bottlenecks and have a strong ability to communicate across the department, as well as with all stakeholders both inside and outside the company.
• Set measurable and specific KPIs for performance and growth
• Drive Lean Initiatives, Continuous Improvement, and 5S
• Establish policies that promote company culture and vision
• Lead employees to encourage maximum performance - accountable for bottom-line for direct labour as % of costs
• Attention to detail
• Support engineering teams to launch new products in creating processes

POSITION REQUIREMENTS:

• Bachelor's degree, major in operations management, science, engineering, supply chain management or related field
• Industrial or Systems Engineering background useful
• 5 years in progressive operations management roles in a manufacturing environment; consumer products
• Minimum of two (2) years of recent overall project management experience
• Experience in a manufacturing environment
• Experience with performance metrics, process improvement, and Lean methodologies
• Knowledge of ISO
• A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements
• A highly motivated, productive, professional and focused individual
• Highly responsible and result-driven
• Strong written, verbal, analytical and presentation skills.
• Ability to interact effectively with a wide range of staff throughout the company.
• Position requires high proficiency in Word, Excel, Access and PowerPoint.