What are the responsibilities and job description for the Front Desk Receptionist position at Strategic Communication Ltd?
We are looking for a friendly and professional Front Desk Receptionist to join our team.
As the Front Desk Receptionist, you will be the first point of contact for our clients and visitors. Your warm demeanor and excellent communication skills will help create an inviting atmosphere. You will be responsible for managing all front desk operations, ensuring a seamless experience for everyone who walks through our doors.
Key Responsibilities:
- Greet and assist visitors and clients in a friendly and professional manner.
- Answer phone calls, take messages, and direct inquiries to appropriate staff members.
- Manage scheduling and appointments for staff and clients.
- Maintain an organised front desk area and ensure it is always welcoming.
- Handle incoming and outgoing mail and packages.
- Perform administrative tasks such as data entry, filing, and maintaining office supplies.
- Respond to inquiries from clients and assist them with any concerns.
- Collaborate with other team members to support office operations.
Qualifications:
- Previous experience as a receptionist or in a customer service role preferred.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite and comfortable using office equipment (phones, fax, copier).
- Exceptional organisational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- Professional appearance and demeanor.
Salary : $15 - $19
