What are the responsibilities and job description for the Digital Transformer: Asynchronous Education & Change Management position at Strategic Insight, Ltd.?
Mandatory Requirement: Applicants selected for this position may be subject to a Government Security Investigation and must meet eligibility for access to classified information at the Secret clearance level.
Are you a strategic thinker that can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and teach others about topics in which you have expertise? Are you actively excited to learn about areas you know little about but can find an integration point within your work?
If yes, then join our growing Digital Transformation Team. We are looking for an asynchronous education and change management smart person who can focus on helping clients transform across People, Data, and Technology to align with their processes. You will work with members of the client community, assess the digital related training needs of the target audience, serve as a training liaison between subject matter experts (SMEs) and technical experts to identify training delivery needs and develop or identify appropriate training to address the needs of the target audience.
Our team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefit.
Strategic Insight, Ltd., established 1985, is committed to sustaining excellence and quality growth across our workforce as we strive to improve our clients’ services and products. Strategic Insight staff members enjoy opportunities for growth, are provided with robust benefits from healthcare and 401K to merit bonuses, and participate in annual holiday parties, picnics, and other social events. Our staff members are engaged in the community as well.
Job Summary:
The ideal candidate for this position will assist in the development and implementation of learning solutions for digital programs, departments, or similar units. You will provide support to a learning program including maturation of program goals and strategic direction. You will be responsible for the design, development, and facilitation of digital citizen workforce development programs. You will participate in large projects including cross functional teams to develop process or cultural interventions, programs, or courses. This position also serves as an internal organizational digital culture development consultant for departments and leaders across the enterprise —including strategic planning, change management, organizational assessments, and offsite facilitation as needed.
Responsibilities include but are not limited to:
- Responsible for the direction of digital skills and education of emerging trends. Assists the development and implementation of one or more complex active learning programs, Oversees the design, development, and delivery of assigned digital programs,
- Leads the strategic planning for assigned areas and assists in developing and implementing the overall digital strategic plan,
- Establishes performance goals and measures to evaluate success of assigned area of responsibility,
- Provides guidance and direction to staff involved in department services and programs,
- Responsible for maintaining an inclusive working environment that is free from discrimination and harassment,
- Conducts needs assessments, designs and develops, or identifies and modifies appropriate in-person and technology-based training to meet organization and individual needs,
- Interviews subject matter experts or conducts other research to develop instructional content to include self-learning technical skills as needed,
- Provides analytical support for the design and development of training curricula, learning strategies, educational policies, or courseware standards,
- Develops and designs learning aids including, but not limited to, instructional guides and web simulations to assist in the transfer of knowledge, skills, and abilities,
- Evaluates the effectiveness of training materials to ensure objectives are accomplished,
- Presents and facilitates workshops on an ongoing basis to help workforce maximize leadership qualities and cultivate new strengths,
- Participates and facilitates in organization development initiatives including change management, strategic planning, and assessments, and
- Other duties as assigned.
- Undergraduate degree and seven years related experience. Additional years of experience can be substituted for education. We welcome non-technical degrees and experience in this space,
- Experience in non-traditional learning techniques and asynchronous active learning for adults required. Presentation skills and event management a plus,
- Experience in setting learning goals and developing relevant metrics desired,
- Familiarity with DoD, DoN, or other federal agency digital strategy, IT modernization, or other transformation efforts desired,
- Agile certification is a plus,
- Experience with complex industries and cross-functional workplace teams desired,
- Strong documentation skills and ability to work with animation and graphics team members to develop content desired,
- Event management experience is desired, and
- Knowledge of M365 tools and best practices a plus.
Digital Transformation Team Culture (Must Have's):
A.S.K (Agile, Strategic, Kind): Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindness.
Continuous Learner: People who have the drive and inspiration to learn about new technology and modern processes. Natural collaborators who embrace curiosity to benefit the team.
SI Team Culture:
Diversity: All staff members are expected to accomplish their work in a businesslike manner, and always be courteous toward all other staff members, clients, business associates, guests, and visitors. All staff members should be treated in a manner free from bias, favoritism, and any form of illegal discrimination.
Ethics: All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline and wise judgment. Our employees reflect this by attention to detail, comprehensive staff work, and honorable behavior.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Strategic Insight, Ltd. is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
