What are the responsibilities and job description for the Leasing Consultant position at SUNRIDGE MANAGEMENT GROUP INC?
DUTIES AND RESPONSIBILITIES
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
- Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment
- Must have complete knowledge of lease contract, application and other addenda
- Must have complete knowledge of SunRidge policy and procedures as outlined in the Employee Handbook and Operations Manual
- Must immediately notify his or her immediate supervisor or AVP of any illegal conduct by a vendor, resident or other employee. MARKETING AND LEASING
- Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet
- Maintain work area in a clean and organized manner
- Inspect models and make ready vacancies daily to ensure cleanliness
- Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc. Transfer calls to Assistant Manager or Manager when appropriate
- Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits. JOB DESCRIPTION: LEASING CONSULTANT April 2017 SR – Job Description: Leasing Consultant 2 of 4
- Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction
- Perform outreach marketing duties. ADMINISTRATIVE
- Correctly complete all lease applications, process application verification and notify prospective residents of results
- Complete all lease paperwork including related addenda per SunRidge policy
- Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request using only approved SunRidge receipts from receipt book
- Complete Guest Information form on all prospects, send thank you notes and perform follow up
- Enter phone and/or walk-in traffic from Welcome Cards into the computer daily
- Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc
- Inventory office supplies on a weekly basis. Report needs to manager
- Organize and file appropriate reports, leases and paperwork daily
- Attend company meetings when requested
- Document all resident communication (verbal and written) in lease file conversation log
- Assist Manager and Assistant Manager in preparation of daily and weekly reports, market surveys, etc
- Accompany outside vendors on service request calls for occupied apartments when necessary. TRAINING
- Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses. GENERAL
- Performs any additional duties assigned by Manager or Property Supervisor. QUALIFICATIONS Requirements include maintaining good leasing and closing skills, being and staying organized, and possessing basic computer skills. Tax-Credit experience is a plus. Powered by JazzHR
