Business Office Manager

As a Business Office Manager (BOM), you are expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results. The primary purpose of your position is to manage the business office of our staffing and recruiting business.

Position Summary:

• The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, HR, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and standards.
• Reports to Business owners

Specific Requirements:

• Proficient in Microsoft Word, Excel, and e-mail
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
• Make independent decisions when circumstances warrant such action
• Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
• Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
• Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff

Essential Functions:

• Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Responsible for patient accounts
• Assume the duties of the BOM in his/her absence
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively in an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language
• Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs

Education/Experience

• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• Must possess a minimum of one (1) year experience in a business office setting with specific HR, billing/collecting and accounting experience.
• Prior supervisor experience in a business office setting preferred.

Necessary Attributes:

• Must have flexible schedule & willing to adjust schedule as needed. Participate and oversee special projects as assigned
• Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions.
• Excellent written and verbal communication skills.
• Highly trustworthy, discreet, and ethical.
• Resourceful in the completion of projects, effective at multitasking
• Detail oriented, efficient, and organized professional with experience in accounting systems.

Please see HR for information on physical demands and work environment of this job.

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”