Recruitment Coordinator (Bilingual)

Organization Summary
Sunshine Enterprises (SE) is a 501© 3 nonprofit based in Chicago, IL. Sunshine Enterprises fosters economically viable communities through training, coaching and connecting high potential entrepreneurs. Sunshine Enterprises’ mission is to empower high-potential entrepreneurs living in under-resourced neighborhoods to grow their businesses and transform their communities. Sunshine Enterprises’ vision is to establish 5 neighborhood-based business hubs catalyzing free enterprise in Chicago’s under- resourced neighborhoods. Currently we serve hundreds of unique entrepreneurs throughout the Chicago area in three main business hubs servicing neighborhoods such as Woodlawn, Englewood, West Evanston, Rogers Park and North Lawndale. Each of these hubs has been strategically placed in areas suffering from a lack of jobs, marketplace resources, and growth opportunities. These hubs provide an economic stimulus to the communities by supporting local entrepreneurs. SE also has developed specialty hubs focused on the property management and construction trades industries. SE’s core programs are the Community Business Academy (CBA) and Business Acceleration Services (BAS). The CBA is a twelve-session, 36-hour course in business basics. SE graduates over 150 graduates per year from the CBA. BAS involves services to graduates including coaching, workshops, events, alumni network, and connections to capital.

Position Summary
SE is seeking a coordinator for the CBA Recruitment process across all geographic and industry specific CBA cohorts. This role supports the Recruitment Director with managing input of client data within Salesforce, managing the CBA admissions process, aggregating information for outgoing marketing, providing quality control for marketing campaigns, coordinating program scheduling of information sessions and alumni mixers, identifying and implementing process improvements, and codifying standard operating procedures. This position helps lead recruitment for the launch of all Community Business Academy (CBA) cohorts and supports recruitment for the Pathway to Enterprises for Returning Citizens (PERC) and Terra Firma programs.

Essential Duties and Responsibilities

The duties include but are not limited to the following:

• Help lead the following recruitment activities for the Community Business Academy
• Salesforce utilization for recruitment processes (e.g. inputting data, creating and pulling reports, etc.)
• Manage data entry of client intake information*
• Collect and organize recruitment partner contact information*  
• Coordinate, facilitate and attend Info Sessions, Events and Mixers
• Send emails and phone calls to information session attendees and other CBA leads** 
• Log and track information session RSVPs and attendance** 
• Prepare material for each event (syllabus, marketing material, sign in sheets, etc.)** 
• Pathway to Enterprises for Returning Citizens (PERC) recruitment  
• Support recruitment for PERC participants matriculating into Community Business Academy 
  • Attend subset PERC recruitment events each semester** 

• Terra Firma Recruitment
  • Support recruitment for Terra Firma participants matriculating into Community Business Academy - Attend a subset of Terra Firma recruitment events each semester.
  • Lead recruitment for West Side Spanish Speaking Community Business Academy.  

• • Spanish-language Community Business Academy Admissions 
  • Review Applications for acceptance into CBA* 
  • Gather missing information on applications* 
  • Send acceptance emails to clients and log confirmations in Salesforce*
  • Spanish-language Marketing Liaison 
  • Liaise with Marketing Department to ensure Marketing has accurate information to publicize CBA recruitment events* 
  • Provide quality control for outgoing marketing, ensuring all channels are updated, display accurate  information, and consistent voice. Channels include: flyers, Eventbrite, emails,  social media (Facebook, LinkedIn, Instagram)* 
  • Help assess effectiveness of marketing campaigns and make recommendations 
  • Support the Recruitment Director in the following additional areas of responsibility: 
    • Monitor progress and identify process improvements 
    • Support codifying standard operating procedures and best practices 
    • Identify process improvements 
    • External Recruitment Events coordination 
    • Attend subset (1-3) recruitment events per month (e.g., Black Women’s Expo, Mercado) 
    • Assist with identifying and placing marketing materials at strategic locations for each hub
• And all other duties as assigned.

Required Skills & Abilities 

• Bilingual in Spanish and English required 
• Oral and written proficiency
• Proficiency in working in cross cultural settings required 
• Strong attention to detail 
• Strong process-oriented thinking 
• Strong problem solving skills 
• Strong communication skills 
• Ability to manage multiple projects  
• Experience using Salesforce or another CRM tool highly preferred 
• Experience and comfort using multiple digital platforms preferred - GSuite, Office 365, Scheduling software, etc.
• Project management experience and ability to coordinate information across multiple colleagues and departments  
• Interest in making a lasting impact on the lives of entrepreneurs 
• Strong desire to help entrepreneurs that can be representative of marginalized, low to moderate income, and at-risk populations become economically self-sufficient 
• Graphic design skills preferred  
• Database management preferred

Minimum Education and Experience

• Associate’s degree preferred or 3-5 years relevant experience
• Experience working with, or passion for, returning citizens preferred

Attendance

• Reliable and predictable attendance is required.  
• Availability to work occasional nights and weekends.
• Availability to work remotely and in person is required.