What are the responsibilities and job description for the Commercial O&M Technician position at Sunsystem Technology?
Company Overview:
At SunSystem Technology, we leverage our vast knowledge of solar operations & maintenance with cutting edge technology to create an unrivaled solar experience.
Our comprehensive services support commercial and residential solar projects from design to installation and ongoing maintenance. As an industry innovator, we value transparency, precision, and quality while providing creative solar solutions to maximize energy production and system performance.
SunSystem Technology is the largest residential solar service
provider in the nation. We are headquartered in Rancho Cordova, CA
with satellite offices throughout California and technician hubs across
the country making us uniquely poised to provide our services wherever they are
needed.
Job Description:
The Operations and Maintenance Technician is responsible for performing preventative and reactive maintenance, system commissioning, troubleshooting and generally maintaining our customers’ solar assets. This key position is responsible for managing time and resources so that O&M customers are serviced promptly and effectively. Responsibilities include electrical troubleshooting, module cleaning, adherence to safety procedures, process improvement and innovation, electronic monitoring set-up. A strong foundation in electrical installation, solar electrical systems, and customer service is required. The ideal candidate will also lead efforts for safe working practices.
This position is 100% traveling, based on the location of projects within the region. The company will provide accommodations for travel home as project schedules allow, usually in some variation of every other weekend home.
Emergencies- There will be occasions that demand very quick reactions such as 24-hour responses to system failures. It is expected that, on occasion, the O&M Technician will be called into work, on a weekend or previously scheduled time off, at night or on a holiday, to perform troubleshooting and repairs.
Responsibilities:
• Perform preventative maintenance and other technical services on commercial PV systems.
• Work with construction departments to commission and maintain all commercial PV systems.
• Respond to reactive maintenance events- potentially in emergency.
• Communicate activities to clients, appropriate personnel, vendors, and internal staff.
• Collect data and create reports for appropriate company personnel and customers.
• Create estimate of time and materials to perform corrective maintenance.
• Maintain O&M vehicle so that it is always clean, presentable, functional.
• Maintain company assigned tools, safety gear and other resources.
• Attend training sessions from internal and external resources (Inverter and monitoring manufacturers, etc.)
• Other duties as assigned.
Educational, professional and/or other requirements:
- JOURNEYMAN ELECTRICIAN. (Preferred)
- NABCEP certified preferred.
- Satcon, Xantrex, AE and other central inverter certifications.
- NDT (IR) certification.
- Ability to work in extreme environments (example: hot sun, cold).
- Must be willing and able to climb ladders, stairs and work on rooftops.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Exercises a high level of professionalism and a positive demeanor.
- Capable of safely lifting 70 lbs.
- Must have a clean driving record.
- Must have a valid driver’s license.
- 2 years commercial PV system installation preferred.
- Knowledge of NEC, UBC and other building codes.
- Ability to innovate and improve operations and solve complex problems.
- Thrive in a team environment.
- High integrity, IQ and energy a must!
Physical and Labor Requirements
- Climb to heights and conduct work with proper safety restraints.
- Lift heavy loads up to 70 lbs. and navigate construction job site terrain.
- Ability to bend, squat and lift.
- Ability to continuously stand or walk.
- Operate heavy machinery, including construction vehicles.
- Identify utility lines.
- Perform setup and cleanup tasks at job site.
- Perform general maintenance of construction equipment and vehicles.
Benefits for Full-Time Positions:
• Competitive hourly wages with benefits
• Career path opportunities for top performers
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
