What are the responsibilities and job description for the Quality Engineer position at SunTech?
Quality Engineer
Are you passionate about quality, innovation, and making an impact in the medical industry? Join our team at SunTech Medical as a Quality Engineer and play a critical role in driving continuous improvement and ensuring the highest standards in quality systems and processes. Reporting to the Director of Quality Assurance, this role offers a dynamic environment where you’ll lead quality initiatives, solve complex challenges, and contribute to the success of new product development and sustaining engineering projects.
What You'll Do
As a Quality Engineer, you will:
- Lead Data-Driven Problem Solving: Analyze data, perform root cause analysis, and design experiments to address complex quality challenges, ensuring timely and effective resolutions.
- Ensure Compliance and Excellence: Drive adherence to regulatory requirements and product/process goals, aligning quality initiatives with organizational objectives.
- Support Quality Systems: Oversee CAPAs, internal and external audits, and nonconformance investigations to maintain a robust quality management system.
- Resolve Customer Complaints: Investigate design and manufacturing-related issues, implementing solutions to enhance customer satisfaction and product reliability.
- Promote Continuous Improvement: Develop and analyze trending reports, fostering corrective actions and optimizing processes across the organization.
- Collaborate on Supplier Quality: Manage supplier qualification, evaluations, and CAPA investigations to ensure consistent delivery of high-quality goods and materials.
- Champion New Product Development: Act as the Quality SME, ensuring quality plans, product acceptance criteria, and risk management processes are integral to new product launches.
- Foster a Culture of Quality: Collaborate with cross-functional teams to drive a proactive quality mindset, enabling operational success and regulatory compliance.
What You'll Bring
Education:
- Bachelor’s degree in Engineering or equivalent work experience.
Experience:
- 3–5 years of relevant experience, preferably in the medical industry.
Technical Skills and Competencies:
- Proficiency in Microsoft Office Suite and SPC tools and techniques.
- Strong technical writing skills, including experience with protocol development and validation processes (IQ/OQ/PQ).
- Expertise in regulatory standards such as FDA regulations, EU MDD/MDR, ISO 13485, 21 CFR 820, and ISO 14971.
- Proven ability to lead cross-functional teams as a quality expert.
- Exceptional problem-solving, teamwork, and detail-oriented capabilities.
Soft Skills:
- Self-motivated with a proactive approach to achieving results.
- Excellent communication and interpersonal skills to effectively collaborate across functions.
- Initiative and foresight to anticipate and address challenges.
Physical Requirements:
- Ability to lift up to 20 lbs.
- Work is performed in a normal office environment.