Front Desk/ Night Auditor

We are looking for a detail oriented individual to join our team as a front desk person/night auditor.

Responsibilities for Front Desk/ Night Auditor

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other shifts and run audit
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations
• Laundry and stocking
• Breakfast set-up

Qualifications

• Excellent communication and math skills
• 2 years' experience in customer service or hospitality (not required)
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• On call
• Overnight shift

Work Location: In person

Salary : $13 - $15