Front Office Assistant/Scheduler

Swat Pest Management, a top 100 leader in the pest control industry, is always looking for qualified and dedicated individuals to join our growing team. We are proud to be a locally owned, family operated small business that functions under the same values and standards that were put in place by Tim & Stacey Runyon when they started Swat Pest over 24 years ago. We continually strive to be the best pest control company and are proud to be a leader in the industry.

We offer pest control services, termite treatments, mosquito treatments, bed bug eradication services and pest control insulation services. At Swat Pest, our purpose is to provide an unforgettable and unmatched experience to our clients, and every employee’s role in that experience is crucial. We are looking for individuals who possess a solid foundation of essential skills/abilities, along with the desire to provide an excellent customer service experience to our clients.

As a Front Office Assistant/Scheduler your responsibilities will include, but are not limited to:

*Answering incoming calls from current clients to schedule their upcoming pest control services, new or potential clients to schedule a free inspection or their first service after the inspection and quote is accepted.
*Delivering excellent customer service and providing each customer with an unforgettable experience.
*Learning and accurately navigating our scheduling and customer database software.
*Effectively and accurately scheduling pest control services on the correct routes, taking into account drive time, location, etc.
*Taking detailed notes for all calls so you can go back and update or add notes as needed.
*General administrative and clerical duties as assigned by management.

Company Offerings:

• A competitive pay and benefits package
• In house training and resources that set you up for success
• A trusting, respectful, and fun culture
• A company you will be proud to represent
• Opportunities for your professional growth
• Annual summer picnic and Christmas party
• Additional perks throughout the year

What a Candidate Needs to Possess:

• 1 years of customer service experience preferred
• Strong listening, organization, and follow-up skills
• Strong problem-solving skills
• Keen attention to detail
• A valid driver’s license and a safe driving record
• Dedication and commitment to provide unbeatable customer service

Our purpose is to redefine the pest control industry by providing our clients with a remarkable experience. We care deeply for and strive to build a long-term relationship with every client. If you are committed to providing exceptional customer service, you may be a perfect fit for our team!

Swat Pest is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15