5 Client Services Supervisor Jobs in Santa Clara, CA
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Swiss Post Solutions is Hiring a Client Services Supervisor Near Santa Clara, CA
We have an opening for an experienced Mailroom Supervisor to come join our team! The candidate hired for this role will be managing an "Office Services/Customer Service" operation where SPS provides Mail, Shipping, Receiving, and Warehouse functions.
The ideal candidate will:
- Have at least 2 years experience as a lead or supervisor within a* shipping/receiving, mail, or warehouse team.*
- Must operate well on your own with minimal leadership oversight while driving initiatives and tasks
- Highly organized and takes a methodical approach to solution projects, customer requests and/or issues/concerns as they arise
- Possess a proven ability to coach/train/mentor all levels of staff
- Strong aptitude in technology- Functions well on your own to create presentations and operational metrics
Ideal Candidate Requirements:
- Must be able to lift, push, pull, reach for objects objects; sit/stand/walk for a majority of the shift. This is an office environment and therefore individuals hired must be able to work well with others and interact in a professional manner.
- Business Hours: M-F 8am-5pm.
- Leadership Style: Must be a strong coach/mentor/trainer- able to work well with various skill and experience levels. Highly proactive and engages other leaders and/or support when needed. Proven ability to effective hire/retain staff.
- Technology Focused: Must be comfortable and proficient with using technology systems such as Microsoft, Adobe, Mail tracking systems (USPS, Fedex, etc), and running reports.
- Customer Service: Must have a highly evolved understanding of excellent customer service, solving issues/concerns and responding to high priority requests
Other Duties: This job posting is a snapshot and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About SPS:
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
Job Type: Full-time
Pay: $28.00 - $29.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Leadership: 2 years (Preferred)
- Mail/shipping & receiving/warehouse: 2 years (Preferred)
Work Location: One location
Job Summary
Full Time
Durable Manufacturing
$67k-88k (estimate)
01/22/2023
02/20/2023
swisspostsolutions.com
PRIEN AM CHIEMSEE, BAYERN
1,000 - 3,000
2007
MICHAEL AUERBACH
$10M - $50M
Durable Manufacturing
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The job skills required for Client Services Supervisor include Customer Service, Initiative, Leadership, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Supervisor positions, which can be used as a reference in future career path planning. As a Client Services Supervisor, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Supervisor. You can explore the career advancement for a Client Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Supervisor job description and responsibilities
Trains and coaches staff in standard policies, procedures, and best practices.
02/26/2022: Rapid City, SD
Must be able to work effectively with and counsel clients and partner with their colleagues (paid, social, etc.) on developing and executing multichannel media strategies.
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Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes.
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Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/23/2022: Raleigh, NC
Client Services Supervisor are responsible for the oversight and execution of day-to-day production activities, usually for a particular skill set on a project.
05/06/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Supervisor jobs
All supervisors should be prepared to deal with a crisis.
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Ability to maintain confidentiality.
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Must be able to work after hours on-call schedule
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Some clients may not be comfortable being videotaped but may be more comfortable with audio taping.
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May provide direct customer support for complicated or critical issues.
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Step 3: View the best colleges and universities for Client Services Supervisor.
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