What are the responsibilities and job description for the Intake Coordinator position at Swope Health?
The Intake Coordinator is responsible for facilitating an efficient Intake process from the time an Individual registers to initiation of the Intake Assessment.
Successful Candidate will have:
- Attend Continuum of Care meetings related to coordinated entry.
- Monitor Intake Into Care Schedule.
- Ensure BH Screenings have been completed for each Individual that has been added to the Intake Into Care Schedule.
- Assign Intakes to Intake Clinicians in a timely manner.
- Conduct BH Screenings as needed.
- Complete Intakes as needed.
- Assist Intake Clinicians with crisis situations and Individual needs as they arise as an Individual is moving through the Intake process
- Conduct follow up phone calls for Intake appointments that were not kept/missed in an effort to get the appointment rescheduled.
- Manage internal and external referrals that come in requesting potential Behavioral Health services to ensure that a BH Screening and Intake occur as needed.
- Assist Intake Supervisor with coordinating and documenting QI activities.
- Possess the knowledge of billing documentation requirements of the particular payor or contract, i.e Department of Mental Health, MoHealthNet, private insurance, or the Jackson County Community Mental Health Fund, etc.
- Verify insurance coverage through utilizing systems such as EMOMED.
- Possess a working knowledge of the latest Diagnostic Statistical Manual.
Education/Qualifications
- Education Level: Master’s Degree in Social Work, Counseling or Psychology.
- Two years of clinical experience diagnosing children and adults with serious emotional disturbance.
- Ability to assess mental health disorders.
- Possess knowledge about community resources.
- Ability to write clearly and concisely.
- Knowledge of Trauma-Informed and Strength-Based Practices.
- Awareness and understanding of cultural and ethnic diversity of clients, staff and other community partners.
About Swope Health Services:
Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community.
Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.
Swope Health Services supports its team members with:
- Medical benefits (including a Health Savings Account option), dental and vision
- 401(k) retirement plan with company match
- Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
- Flexible Spending Account
- Paid Days Off beginning at 12 days annually, effective the first day of employment
- Eight annual company-paid holidays; One annual paid personal day
Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.
