What are the responsibilities and job description for the Customer Service Associate position at SYDENSTRICKER NOBBE PARTNERS?
Customer Service Role: SYDENSTRICKER NOBBE PARTNERS is seeking a highly skilled Customer Service Associate to join our team. In this role, you will be responsible for providing exceptional customer service and supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.
Key Responsibilities:
• Provide excellent customer service to the service department, counter, and phone customers
• Recommend sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; complete orders by communicating with customers on pick-up or delivery status
• Locate and obtain merchandise for customers, whether in-stock, out-of-stock, or non-stocked merchandise
Qualifications:
• High school diploma or equivalent experience
• Experience connecting with customers, maintaining a professional image, establishing rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications
Key Responsibilities:
• Provide excellent customer service to the service department, counter, and phone customers
• Recommend sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; complete orders by communicating with customers on pick-up or delivery status
• Locate and obtain merchandise for customers, whether in-stock, out-of-stock, or non-stocked merchandise
Qualifications:
• High school diploma or equivalent experience
• Experience connecting with customers, maintaining a professional image, establishing rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications
