Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO, sick leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home but may require periodic visits to FDIC HQ in Arlington, VA.

Responsibilities:

• Support the business analysis activities alongside the project/program manager, technical staff, and federal clients for IT strategy and business support services.
• Collaborate with internal and external customers to elicit their business concerns and develop workable solutions.
• Identify inefficiencies and/or required controls, document procedures, track key performance indicators.
• Perform high-level analysis and support related to statutory requirements and compliance, agency mission, strategic goals, business process
• reengineering, implementation plans, and/or integration of IT investment processes to other procedures and disciplines.
• Provide group facilitation, interviewing, training, and provides additional forms of knowledge transfer.
• Experience inferring requirements from Use Cases.
• Experience interpreting and creating business models, system models, domain models and sequence diagrams.
• Participate in planning initiatives, feasibility studies, cost/benefit analyses, and new systems design.
• Work with QA team to prepare test scenarios and data.
• Document and manage business and functional requirements.
• Create, extract, and modify ad-hoc and standardized reports based on financial and operational data as needed
• Possess a thorough understanding of data, sources of data, and relationships of data in order to generate meaningful information for management
• and others throughout the company.
• Participate in the creation of a catalog of key performance indicators and the documentation of their supporting business requirements, data
• models, calculation rules, and metadata.
• Lead system feasibility studies, cost/benefit analyses, and new systems design.

Essential Functions & Duties:

• Business analysis -- elicit requirement, document use cases and user stories along with acceptance criteria, update stories as needed
• Assist PM with status reporting and performing Agile ceremonies
• API documentation
• API testing strategy development and performing testing

Skills, Qualifications and Certifications of Best Candidates:

• More than 5 years of work experience with progressively increasing responsibility.
• Experience working as an Agile development team member - thorough understanding of Agile principles, practices, and tools (TFS, for example)
• Experience with system integration projects (using products like MuleSoft, webMethods, Dell Boomi, etc.) is a plus
• Knowledge of object-oriented programming and Service Oriented Architecture (SOA) concepts.
• Experience with preparing user stories, acceptance criteria, test cases, test plans, etc.
• Experience with TFS, munit, jmeter will be a big plus
• Advanced knowledge of SDLC methodology and UML.
• Advanced proficiency in analytical, project planning, negotiating, interpersonal, and communication skills (written and oral).
• Ability to Perform cost-benefit analysis, trending, forecasting, and financial analysis.
• Advanced proficiency using various Microsoft Office desktop products.
• Any BA certification will be a big plus
• Scrum Master certification will be a big plus

Citizenship or Work Authorization Required: US Citizen

Preferred Education & Experience: >5 years of related work experience with progressively increasing responsibility, and a Bachelor of Arts/Science Degree in Accounting, Finance, Business Administration, Marketing, Information Systems Management, Computer Science or related field, or an equivalent combination of education and/or experience.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy prefers that all new employees be fully vaccinated against COVID-19 before their start date.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race, creed, color, religion, ancestry, national origin, sexual orientation, gender identity or expression, military status, sex, medical condition, pregnancy, physical or mental disability, personal appearance, predisposing genetic characteristics, family responsibilities, familial status, marital status, status as a victim of domestic violence, political affiliation, arrest records and criminal convictions, or any other characteristic protected by law. Discrimination or harassment based upon these protected categories is expressly prohibited.