What are the responsibilities and job description for the Mobile Expert position at T-Mobile TPR | TCC Wireless?
*Job Overview* As a Mobile Expert, you will play a crucial role in delivering exceptional customer service and enhancing the shopping experience for our clients. You will be responsible for engaging with customers, providing product knowledge, and assisting them with their mobile device needs. This position requires strong communication skills and the ability to work effectively in a retail environment. *Responsibilities* - Engage with customers to understand their mobile needs and provide tailored solutions. - Utilize POS systems to process transactions accurately and efficiently. - Maintain an organized stock area, ensuring products are well-displayed and readily available for customers. - Demonstrate excellent phone etiquette when handling customer inquiries and support requests. - Apply retail math skills to assist with inventory management and sales tracking. - Communicate effectively with team members and supervisors to ensure a cohesive work environment. - Provide training and supervision to new staff members as needed. - Foster a positive shopping experience by addressing customer concerns promptly and professionally. *Skills* - Strong customer service skills with a focus on creating positive interactions. - Proficiency in POS systems and retail math for effective transaction processing. - Excellent phone etiquette to handle customer calls with professionalism. - Ability to communicate clearly and effectively, both verbally and in writing. - Experience in a grocery store or similar retail environment is preferred. - Bilingual abilities are a plus, enhancing communication with diverse clientele. - Capability to supervise and mentor junior staff members as necessary. Join our team as a Mobile Expert, where your skills will contribute to an outstanding customer experience while working in a dynamic retail setting!
Job Type: Part-time
Pay: $13.50 - $15.45 per hour
Expected hours: 17 – 25 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Joplin, MO 64804: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15