What are the responsibilities and job description for the Mobile Expert position at T-Mobile TPR | TCC Wireless?
*Job Overview* We are seeking a dynamic and customer-focused Mobile Expert to join our team. In this role, you will be the face of our brand, providing exceptional service and support to our customers. You will be responsible for engaging with customers, understanding their needs, and offering tailored solutions that enhance their experience. Your expertise in retail operations and customer service will play a crucial role in driving sales and fostering customer loyalty. *Responsibilities* - Engage with customers to understand their needs and provide personalized recommendations. - Utilize POS systems effectively to process transactions and manage inventory. - Maintain knowledge of products and services to assist customers accurately. - Supervise stock levels and ensure the sales floor is well-organized and visually appealing. - Communicate effectively with team members to ensure a seamless customer experience. - Handle customer inquiries and resolve issues with professionalism and courtesy. - Apply retail math skills to assist in inventory management and sales reporting. - Promote a positive shopping environment through excellent phone etiquette and face-to-face interactions. *Skills* - Strong customer service skills with a focus on building relationships. - Proficiency in POS systems and retail operations. - Ability to communicate clearly and effectively with diverse audiences. - Knowledge of retail math principles for effective inventory management. - Experience in supervising staff or leading teams is a plus. - Bilingual abilities are highly desirable for better customer engagement. - Familiarity with grocery store operations is an advantage. - Excellent organizational skills to manage stock levels efficiently. Join us as a Mobile Expert where your passion for customer service meets exciting opportunities for growth!
Job Types: Full-time, Part-time
Pay: $13.66 - $14.30 per hour
Expected hours: 17 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- North Little Rock, AR 72113: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $14