What are the responsibilities and job description for the Cisco Contact Center IVR Developer position at Teamware Solutions?
job description: 4 years of experience in DTMF IVR application development in CVP (Contact Center) / Relevant technologies include but are not limited to:-Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop) Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus Understanding of AWS, Google Cloud and Microsoft Azure
Job Type: Contract
Pay: $28.48 - $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Experience:
- REST: 1 year (Preferred)
- Java: 1 year (Preferred)
Ability to Commute:
- Mount Laurel, NJ 08054 (Preferred)
Ability to Relocate:
- Mount Laurel, NJ 08054: Relocate before starting work (Preferred)
Work Location: In person
Salary : $28 - $50
