What are the responsibilities and job description for the Bilingual Executive Case Manager position at TEKsystems?
TEKsystems is looking to hire a bilingual Executive Case Manager to work for a large, well-known healthcare/patient services company in the Jeffersonville, IN area! If you have 3-5 years of healthcare experience and are looking to continue your career at a great company - apply today!
*MUST RESIDE IN INDIANA OR KENTUCKY.*
*Job Description*
* The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients
* Advising healthcare providers (HCP's) and/or patients on the benefits and program eligibility for a specific patient
* Builds trusted relationships with patients, prescribers, and client stakeholders through proactive communication and relentless passion for helping patients
* Manage all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards
* Managed through a contact center structure, this role supports outbound and inbound calls to patients, caregivers, specialty pharmacies and healthcare professionals
* Performs post benefits investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey
*Additional Skills & Qualifications*
* 3-5 years of healthcare customer support experience (benefits investigation, prior authorization, etc.)
* Bachelor's degree strongly preferred
* Medical terminology knowledge
* Service minded individuals
* Trouble-shooting and problem solving individuals
* *MUST* be bilingual in English and Spanish
* *MUST* reside in Indiana or Kentucky
*Pay and Benefits*
The pay range for this position is $47840.00 - $52000.00
BENEFITS:
- Toll Reimbursement Program (valued at $678.60/annually)
- Company paid Short-term Disability (STD)
- Increased competitive 401(k) company match up to 4%
- Affordable Medical, Dental, and Vision benefits - client covers 75% of Medical Premiums
for our employees
- Client has not increased healthcare premiums in the past 4 years
- Concierge Medical Clinic free of cost for those enrolled in a medical plan
- Wellness discounts of up to $260 per year for participation in wellness program
- Annual HSA employer contribution
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program up to $5,000 per year
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Dec 24, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*MUST RESIDE IN INDIANA OR KENTUCKY.*
*Job Description*
* The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients
* Advising healthcare providers (HCP's) and/or patients on the benefits and program eligibility for a specific patient
* Builds trusted relationships with patients, prescribers, and client stakeholders through proactive communication and relentless passion for helping patients
* Manage all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards
* Managed through a contact center structure, this role supports outbound and inbound calls to patients, caregivers, specialty pharmacies and healthcare professionals
* Performs post benefits investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey
*Additional Skills & Qualifications*
* 3-5 years of healthcare customer support experience (benefits investigation, prior authorization, etc.)
* Bachelor's degree strongly preferred
* Medical terminology knowledge
* Service minded individuals
* Trouble-shooting and problem solving individuals
* *MUST* be bilingual in English and Spanish
* *MUST* reside in Indiana or Kentucky
*Pay and Benefits*
The pay range for this position is $47840.00 - $52000.00
BENEFITS:
- Toll Reimbursement Program (valued at $678.60/annually)
- Company paid Short-term Disability (STD)
- Increased competitive 401(k) company match up to 4%
- Affordable Medical, Dental, and Vision benefits - client covers 75% of Medical Premiums
for our employees
- Client has not increased healthcare premiums in the past 4 years
- Concierge Medical Clinic free of cost for those enrolled in a medical plan
- Wellness discounts of up to $260 per year for participation in wellness program
- Annual HSA employer contribution
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program up to $5,000 per year
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Dec 24, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $260 - $5,000
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