Overview

The Golf Operations Assistant role at Terranea Resort is an opportunity for an entry-level applicant to learn the golf business and be integrally involved operation of a 9-hole par-3 golf course within the only oceanfront destination resort in Los Angeles. The golf operations assistant will interact and collaborate closely with other recreation and service departments of the resort.

Responsibilities

• Daily open and closing of the golf shop and checklist management
• Cash handling procedures
• Checking In Guests and reserving tee times on EZ Links
• Daily Reporting and paperwork to accounting
• Monitoring Part-time staff for checklist completion and detail
• Reporting staff coaching opportunities to MOD
• Resolving guest opportunities and managing pace of play
• Coordinating the daily lunch and lesson schedule and reporting conflicts to MOD
• Assisting with outside operations as necessary
• Coordinating tee-time events, small shotguns, and team builders and overseeing day of operations of these events with Director or Head Golf Professional
• Creating and filing reports and invoices.

Working early mornings, nights, and weekends as business levels demand

Qualifications

• Proficiency with computer software including word processing, spreadsheet/financial and basic graphics programs, POS software experience preferred
• Demonstrated quality written, verbal, interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.
• Consistently achieves high performance on standards and is accurate, timely, and attentive to detail
• Exhibits a strong understanding of technology and systems for the benefit of both departmental performance and the overall guest experience.
• Experience, Education, & Licensure:
• High School Diploma or equivalent required
• Completion of College Level courses preferred

Miscellaneous Skills:

• Proficient in computer and POS skills
• Ability to solve problems and multi-task in a high-pressure environment