What are the responsibilities and job description for the Ward Clerk - Arcadia position at The Arcadia Family of Companies?
The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.
Enjoy the Benefits
- Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
- Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
- Free Employee Meals: More time to relax and let our chefs take care of your meals.
- Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
- Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
- Professional Development: Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!
What You’ll Do
Manage medical records, support nursing staff, and assist residents with appointments and logistics.
Location: Arcadia Retirement Residence (Health Care Center)
Schedule: Monday - Friday 8:00am - 4:00pm
Responsibilities
- Participates in Continuous Quality Improvement and/or Quality Assurance Programs.
- Interacts with residents/clients with patience, understanding and kindness in accord with ACS’s mission and core values.
- Ensures and maintains residents’ rights and privacy.
- Maintains medical record charts on residents in unit.
- Obtains necessary authorizations regarding the release of patient information.
- Requisitions supplies designated by nursing staff.
- Answers telephone and intercom calls and provides information or relays information to patients and medical staff.
- Directs visitors to residents’ rooms.
- Distributes mail, newspapers, and flowers to residents.
- Assists with arranging appointments and obtaining transportation for residents.
- Assists with carrying out physician’s orders under the direction of the nursing staff.
- Performs the necessary duties for emergency drills and situations such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Manual.
- Ensures departmental compliance with corporate, state, and federal safety guidelines. Other duties as assigned by the Arcadia Family of Companies.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Computer Skills
Proficiency in using a computer, which may include using such software as Vision or Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and other applicable software applications.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl; push and pull. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
While performing their essential functions, employees are occasionally exposed to the following conditions:
- Air conditioned office environment
- Indoors without air conditioning
- Outdoors—all types of weather Hazardous materials
Arcadia Family of Companies is comprised of the following non-profit organizations:
Arcadia
15 Craigside
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
Hale Ola Kino by Arcadia
