What are the responsibilities and job description for the Front Desk Staff position at The Barker Lounge?
The Barker Lounge in Charlotte, NC is looking for another front desk manager(s) to join our strong team. This position will be at our East Charlotte location at 4336 Monroe Road. Our ideal candidates are attentive, motivated, and engaged with previous front desk and customer service experience with another kennel or vet. Weekend shifts and holidays will be required. This person will also be required to train in group with the dogs until we think they are ready to handle the front desk duties. Starting pay is $15 per hour for this position with a raise to $17 per hour following full training in both group and at the desk! Pay increases after that are discretionary based on performance.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Cash customers in and out and ensure transactions match payments
- Be comfortable with dogs and be able to handle animals, you will need to bring dogs out to customers
- Maintaining office cleanliness and organization of resources
Qualifications
- Proven experience working as a front desk agent or similar position at kennel/vet
- Knowledge of square payment system
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
- Must provide references
We are looking forward to receiving your application. Thank you.
Salary : $15 - $17
