What are the responsibilities and job description for the Box Office Associate position at The Citrus Live?
The Citrus Live, a new live entertainment venue in Downtown Edinburg in the historic Citrus Theater, is seeking a variety of enthusiastic and dedicated Front of House Staff to join our team in delivering exceptional service in a dynamic and fast-paced environment.
The ideal candidates will play a crucial role in ensuring a positive experience for our guests, contributing to the overall success of our establishment. These positions require a passion for customer service, a dedication to enhancing an experience, and a strong understanding of the hospitality industry.
Box Office / Ticketing Staff
Location: The Citrus Theater – Edinburg, TX
Job Type: Part-Time / Event-Based
Job Overview:
The Box Office Staff handles ticket sales, guest inquiries, and will-call services. This role requires attention to detail, customer service experience, and strong interpersonal skills.
Responsibilities:
- Sell tickets in person and handle will-call pick-ups
- Scan and validate tickets upon entry
- Provide guests with event and venue information
- Handle card transactions accurately
- Assist in resolving ticketing issues or seating concerns
Qualifications:
- Experience in box office, retail, or customer service preferred
- Strong organizational and problem-solving skills
- Comfortable handling card transactions and operating a POS system
- Ability to work in a fast-paced environment
Job Types: Part-time, Contract
Pay: $14.00 - $18.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Flexible schedule
Application Question(s):
- Do you hold any relevant licenses or certifications? (i.e. TABC Certification, Food Handlers License, etc)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Edinburg, TX 78541 (Preferred)
Work Location: In person
Salary : $14 - $18
