What are the responsibilities and job description for the Restaurant Captain/ Server position at The Club at Las Campana?
The Club at Las Campanas has been recognized as a Platinum Club of America for 2014-2023 largely through the efforts of our dedicated staff. Located only 15-20 minutes from Santa Fe’s Historic Plaza, we are one of the largest employers in Santa Fe County. Club amenities include two championship Jack Nicklaus Signature Golf Courses; a Fitness, Tennis and Spa facility with seven synthetic clay courts, pickleball courts, a well-equipped fitness center, and professionally staffed Spa; and one of the finest Equestrian facilities in the Southwest. Our kitchen serves everything from Michelin Star Worthy dinners to pizzas, burgers, breakfast burritos and everything in between. The Club at Las Campanas is the only exclusive country club of its kind in New Mexico.
The Club at Las Campanas is seeking a Server to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our members. Being a Server at The Club at Las Campanas is more than just serving food; It’s also about providing an enjoyable experience and exceeding our members' expectations. Servers anticipate, customize, and service members' needs before being asked and are knowledgeable about all available menu options. Servers are expected to be flexible in working mornings, afternoons, evenings, weekends, and holidays.
Primary Responsibilities:
- Follow Dining Room Etiquette at all times while on property.
- Communicate service/inventory needs to chefs & back waiters, stewards and bartender during service.
- Knowledge of member's names and ability to use guest names.
- Knowledge of member's personal like/dislikes with regards to the flow of service.
- Inspects cleanliness of silverware, china and glassware prior to use.
- Reviews all table settings, centerpieces, glassware, flatware and linen.
- Sets table according to type of function and appropriate standards
- Maintains cleanliness and organization of work area.
- Develops and maintains positive working relationship with others.
- Supports team to accomplish common goals.
- Listens to others employees and responds appropriately.
- Ensures adherence to quality expectations and standards.
- Participates in F&B department quality & sanitation audits.
- Stand, sit or walk for a long period of time.
- Move, push, pull, lift objects that weigh 25 pounds or less without assistance.
- Perform other reasonable job duties as requested by supervisor.
Note: Other duties as assigned by supervisor or management.
Requirements:
• Position requires a highly professional demeanor, adaptability, flexibility and adherence to a strict level of confidentiality.
• Must have ability to use POS system.
• Must have ability to adhere to wine and food service policies, procedures, and safety and sanitation.
• Must possess excellent oral, written, and interpersonal skills.
• Required Nights, Weekends and Holidays
Qualifications:
Education/Experience:
- Experience supervising staff in a catering, banquets or full service fine dining environment.
- Knowledge of wine and wine services preferred. Attendance to wine seminars and service training strongly preferred.
- Participate in continuous training to enhance career development and technical areas of expertise.
- Pass all written or verbal tests given by supervisors that encompass:
- Club & Members
- Etiquette & Performance Standards.
- Wine List, Vintages, Beverages-Alcoholic & Non Alcoholic
- Menus, Ingredients & Preparation
- Management, Staffing & Property
Certification and/or License Requirement:
- Alcohol Server Certification Required
- High School diploma preferred
Skills:
- Able to multi-task
- Efficient use of point of sales systems
- Correctly take and memorize orders using table and seat positions without writing down.
Working Conditions:
Physical/Cognitive Activities:
- Requires ability to bend, stoop, lift, balance and carry items up to 50lbs.
- Ability to push or pull items on a cart up to 200lbs.
- Ability to assist in moving furniture when necessary.
- Ability to stand for prolonged periods of time.
- Ability to work with flammable materials, and toxic cleaning chemicals as well as sharp knives and other objects.
- Ability to move freely on a multi-floor building
BENEFITS/PERKS:
- Complimentary Meals made by our culinary staff
- Optional Gym Membership at our employee gym
- Employee Discounts at our Restaurants, Golf Pro Shop, and Salon
- Golf Privileges - Come play golf on our two 18-hole Jack Nicklaus courses on your days off with the manager’s permission.
- Referral Bonus Program - Get $500 from us when you refer a friend to work here and they stay for the probationary period.
- Health Benefits – medical, vision, dental, life, AD&D
- HRA & FSA
- 401K
- Disability and Long Term Care
- PTO
- EAP