Catering Event Coordinator

• Solicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking etc. to maximize catering and room revenue.
• Respond to RFP's received via direct inquiries, third party lead sites, internet/website and walk-in leads and send proposals, collateral and menus, logging all activity and following up with potential clients.
• Work with clients in order to obtain all final booking details, i.e., food & beverage, room set-up and audio-visual requirements.
• Ensure quick, efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Develop and continually enhance relationships with key catering accounts and individuals to maintain and increase our market share.
• Holds regular meetings with F&B/Banquet department to review BEOs, upcoming events and other updates as needed.
• Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
• Fill in and support coworkers and team as needed to ensure efficient operation.

General Requirements:

• Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.
• Exceptional communications skills in terms of the ability to negotiate, convince, sell and influence professionals.
• Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
• Knowledge of sales/hospitality practices.
• Ability to investigate and analyze current activities or information in the sales/marketing field.
• Ability to travel to area businesses and accounts to solicit new business.
• Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
• Ability to multitask and prioritize and delegate daily workload.
• Outstanding organizational and time management skills.
• Ability to handle sensitive material with the utmost discretion and confidentiality.
• Must be energetic, a self-starter, and able to work in a fast-paced environment.
• Must be detail-oriented and able to work both independently and with a team.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.
• Must be willing to work on weekends and evenings if required.
• Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
• State Issued Driver's License

Education & Experience:

• 5 years of experience in a sales position