What are the responsibilities and job description for the Small Commercial Underwriting Technician position at The Hanover Insurance Group?
Our Small Commercial team is currently seeking an Underwriting Technician. This is a full time, non-exempt role.
POSITION OVERVIEW: Small Commercial Underwriting Technicians are responsible for supporting the various Underwriting functions in partnership with assigned Underwriters. UTs are responsible for preparing and providing key data, following up on outstanding issues, and making recommendations to assigned Underwriters within their functional area in support of managing a profitable book of business.
IN THIS ROLE, YOU WILL:
Provide daily support to Underwriting in the management of all underwriting transactions, service standards, agency relationships, and compliance rules and documentation.
Under general supervision performs standard duties utilizing developed procedures for account triage, risk acceptability, file preparation, and basic to moderate complexity analysis of underwriting transactions including report ordering, file documentation, and agency communications
Coordinates multiple deliverables to achieve service standards and underwriting guidelines; Provides accurate rating instructions for high quality output
Build and demonstrate knowledge of underwriting systems, workflows, compliance rules, lines of business and coverages to support underwriting functions in Small CL
Per UT Authority level granted, executes within guidelines and appropriately escalates issues to their underwriter and manager.
Developing proficiency in basic underwriting analysis, file preparation, report assessment and compliance rules.
Learning territorial differences and business strategies for growth and profitability.
Developing ability to build and maintain close working relationships with agents, underwriters, and peers.
WHAT YOU NEED TO APPLY:
Associate’s degree preferred and/or 1-2 years of relevant industry experience
Ability to develop understanding of basic exposure/control analysis and coverage
Basic Underwriting knowledge and awareness of how the various roles/functions fit together and the importance of each
Ability to problem solve and leverage available resources
Service oriented with a high level of responsiveness
Ability to self-manage workload to meet underwriting goals and service standards
Communicates effectively with internal and external partners both verbally and in written communications
