What are the responsibilities and job description for the Retail Sales Associate (part-time) position at The New Orleans School of Cooking?
Praline Maker/Retail Sales Associate JobDescription
Looking for a motivated, high energy, friendly person with lots of personality:
Retail Sales Associate/Praline Maker is responsible for all sales activities and sales, associate job duties from greeting customers, answering questions, offering assistance, suggesting items to purchase and making pralines according to company recipe, monitor volume of candy made ,lend opinions and provide product information. Individual responsibilities as a Praline Maker/Retail Sales Associate include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise and organizing the selling floor and stock areas.
A Retail Sale Associate/Praline maker must process payments by totaling purchases; processing checks, cash and credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.
Praline making – learn our recipe and make the established daily amount as directed by the manager or supervisor.
Reservations – learn and become proficient with FareHarbor, our reservation software system for individual demonstration and hands on classes.
Requirements:
· Basic understanding of cooking processes, sales principles and customer service practices
· Proficient in verbal and written English language
· Knowledge of customer and market dynamics and requirements
· Solid communication and interpersonal skills
· Ability to read, write and effectively communicate with customers, peers and management
· Telephone etiquette
· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
· Ability to work as part of a team and take initiative independent of direct supervision
· Physical demands: This position involves constant moving, talking, hearing, reaching,grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
· Customer service focus
· Enthusiastic,friendly and energetic with a genuine desire to provide outstanding service
· Available to work a variety of hours, which may include early mornings, evenings, weekends
· High school diploma or equivalent required
Praline Maker/Retail Sales Associate top skills & proficiencies:
· Cooking skills, Customer Service, Organization, Sales, Merchandising, Product Knowledge, Merchandising, Basic Math,
Dependability,Attention to Detail, Time Management, Team Player, Written and Verbal Communication, Interpersonal Skills, Problem Solving Skills
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- New Orleans, LA 70130 (Required)
Work Location: In person
Salary : $15