What are the responsibilities and job description for the Loan Officer position at The People's Federal Credit Union?

Role:

At The People’s Federal Credit Union, we are committed to embodying our core values of Integrity, Quality, Respect, Solutions-Focused, and Teamwork. Our mission is to be our members’ primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction.

As a Loan Officer in our credit union, you will play a crucial role in assessing, processing, and approving loan applications, ensuring the financial well-being of our members. You will work closely with individuals and businesses, guiding them through the loan application process, and providing exceptional customer service. The primary focus of this role is to evaluate the creditworthiness of applicants, manage the loan origination process, and contribute to the overall success of the credit union's lending portfolio.

The Loan Officer works to find SOLUTIONS for our members in need of loan products. The main duties of this position are to interview members and potential members to determine the best loan product for them, collect all necessary information needed to make an informed decision on approving/denying a loan. Once the underwriters approve/deny the loan, the loan officer will process the loan and disburse the funds. This role requires excellent communication skills, empathy, and attention to detail.

As a member of our team, the Loan Officer assists TPFCU in living out its mission by delivering outstanding service to internal and external members.

Each day you will:

Interview current and potential members to determine the best product.
Collect necessary information and documentation for the packet.
Process/close loans.
Respond to member inquiries through various channels with QUALITY and SOLUTIONS focused service.
Perform various back-office duties, general ledger balancing, and processing reports.