Human Services Assistant

Overview
The Human Service Assistant plays a vital role in supporting individuals and families by providing essential services and resources. This position is designed for individuals who are passionate about making a difference in their community, particularly in areas related to housing, food and utility assistance. The Service Assistant will work collaboratively with various stakeholders to ensure that clients receive the necessary support and guidance.

The Human Service Assistant position offers an opportunity to make a meaningful impact while developing skills that are essential for personal and professional growth within the social services sector.

Essential Duties and Responsibilities:

• The HSA will follow assessment guidelines and determine the type of voucher assistance and amount rendered to clients who meet government-issued income guidelines for assistance.
• For eligible clients, the HSA will prepare vouchers based upon the committee’s local budget for direct assistance.
• The HSA may not provide more than $300.00 on an individual voucher without approval from the Service Center Director or Service Center Field Representative. The Service Center Field Representative must approve any amount that exceeds $300. Frequent repeat assistance to any one individual is to be avoided.
• Resource referrals for housing, food, and utility assistance.
• Maintain records of client assistance and prepare reports to Service Center Director or Service Center Field Representative, as requested.
• The HSA should be proficient in the Microsoft Office Suite and should possess skills in Excel for data base record keeping.
• The HSA will be responsible for ordering, reporting, and record-keeping for the Service Center’s food pantry account.
• Producing documents, briefing papers, reports, and presentations.
• Responsible for running and maintaining The Salvation Army Chartiers Valley Service Center’s programming and assistance which includes but is not limited to: Project Bundle Up, Treasures for Children, Sheetz4Kidz, Camp Allegheny, and an annual Back to School Bash.
• Cleaning and organizing of the center.
• The HSA will be responsible for preparing center’s statistical data. This information will be approved by Director and reported to Divisional Headquarters, The Greater Pittsburgh Food Bank, donors, and the community.
• Assist with Christmas Kettles by transporting bell ringers, picking up/dropping off kettles, and counting kettle money daily
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements.

Account Funds & Budgeting:

Assist with the Depository Account for the Chartiers Valley Service Center to collect mail appeal copy information for CVSC records and other local income, including Christmas Kettle collections, in accordance with Salvation Army policies and procedures.

Operating Accounts:

The following must be done to maintain the Service Unit Operating Account:

• All vouchers must have a receipt before they are paid and only paid to the limit of the dollar value of the voucher, directly to the utility company or landlord.

Additional Responsibilities:

• The HSA is responsible for general office functions, such as mail distribution, answering the main telephone line, photocopying, filing, faxing, and preparing all office correspondence.
• The HSA will assume other duties and responsibilities as assigned by the Service Center Director or Service Center Field Representative.
• The HSA will establish procedures for record keeping ensuring security and confidentiality.
• The HSA will handle the Food Bank operations such as ordering, client registration, pantry inventory, working with volunteers etc.

Knowledge, Skills and Abilities:

• A proven ability to work independently.
• Must have strong written and verbal communication skills.
• Attention to detail and a high level of accuracy.
• Must have strong organizational and computer skills.
• Problem Solving.
• Time Management.
• Must have a valid driver’s license.
• Must be able to lift at least 35 pounds repetitively.
• Must be clean and continue to keep the center neat and organized.
• All three PA Clearances required upon employment and thereafter upon renewal date: PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.
• PA Mandated and Permissive Reporting and The Salvation Army's Keep Safe training required.

Education and Experience:

• High school diploma or GED
• Bachelor’s Degree in psychology, sociology, human services or related fields preferred
• Previous experience in social services
• Fundraising experience preferred

Acknowledgement of Religious Purposes of the Salvation Army

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing in his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Salvation Army’s religious purposes.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $17