Demo

Financial Counselor

The START Center for Cancer Care
San Antonio, TX Other
POSTED ON 1/23/2025
AVAILABLE BEFORE 3/23/2025

Job Details

Job Location:    Sonterra - San Antonio, TX
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Day
Job Category:    Finance

Description

Position Summary:

The Financial Counselor will provide financial assistance and guidance to patients undergoing treatment at our medical oncology office. This position involves explaining insurance coverage, assisting with payment plans, identifying financial assistance programs, and ensuring that patients understand their financial responsibilities. The Financial Counselor will work closely with patients, insurance providers, and healthcare teams to facilitate smooth financial processes while maintaining a high level of confidentiality and compassion.


Key Responsibilities:

  • Insurance Verification & Billing:
    • Verify patient insurance coverage, co-pays, deductibles, and benefits for oncology treatments.
    • Provide detailed financial information and estimates to patients regarding treatment costs.
    • Ensure the proper coding and submission of insurance claims related to oncology care.
  • Financial Assistance & Counseling:
    • Assist patients in understanding their insurance benefits, out-of-pocket costs, and financial responsibilities.
    • Identify financial assistance programs available through pharmaceutical companies, non-profits, and other resources.
    • Work with patients to create payment plans and discuss available financial options.
  • Patient Support:
    • Serve as the main point of contact for patients seeking financial guidance or assistance.
    • Address patient inquiries related to billing, payments, and insurance coverage.
    • Educate patients on how to navigate the financial aspects of their care, including cost-saving options and available support services.
  • Collaboration:
    • Collaborate with oncology physicians, nurses, and other office staff to ensure timely and accurate billing.
    • Coordinate with external financial support agencies to secure funding or aid for patients when applicable.
  • Documentation & Compliance:
    • Maintain accurate records of patient interactions, payment arrangements, and financial assistance applications.
    • Ensure compliance with HIPAA and all other confidentiality and legal requirements regarding patient financial information.
  • Reporting:
    • Provide regular reports on financial counseling activities, payment collections, and outstanding balances to management.

Qualifications


Qualifications:

  • High school diploma or equivalent required
  • Previous experience in medical billing, financial counseling, or oncology care is highly preferred.
  • Strong knowledge of insurance verification, payment systems, and financial assistance programs.
  • Excellent communication and interpersonal skills with the ability to explain complex financial concepts to patients.
  • Ability to handle sensitive information with confidentiality and empathy.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficient in using office software (e.g., Microsoft Office) and electronic health record (EHR) systems.

Work Environment:

This position operates in a medical office setting and requires regular interaction with patients and healthcare providers. The Financial Counselor must be able to work in a fast-paced environment while maintaining a compassionate and professional demeanor.

 

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Financial Counselor?

Sign up to receive alerts about other jobs on the Financial Counselor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$39,690 - $49,584
Income Estimation: 
$55,044 - $66,097
Income Estimation: 
$74,062 - $95,293
Income Estimation: 
$111,858 - $155,666
Income Estimation: 
$55,044 - $66,097
Income Estimation: 
$55,153 - $70,123
Income Estimation: 
$37,598 - $46,086
Income Estimation: 
$41,365 - $50,783
Income Estimation: 
$39,690 - $49,584
Income Estimation: 
$41,365 - $50,783
Income Estimation: 
$55,044 - $66,097

Sign up to receive alerts about other jobs with skills like those required for the Financial Counselor.

Click the checkbox next to the jobs that you are interested in.

  • Banking Products Skill

    • Income Estimation: $40,894 - $49,994
    • Income Estimation: $39,580 - $50,107
  • Branch Opening/Closing Procedures Skill

    • Income Estimation: $43,966 - $56,223
    • Income Estimation: $43,906 - $54,194
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at The START Center for Cancer Care

The START Center for Cancer Care
Hired Organization Address San Antonio, TX Other
Job Details Job Location : Sonterra - San Antonio, TX Position Type : Full Time Education Level : High School/GED Salary...
The START Center for Cancer Care
Hired Organization Address San Antonio, TX Other
Job Details Job Location : Medical Office Building - San Antonio, TX Position Type : Full Time Education Level : High Sc...
The START Center for Cancer Care
Hired Organization Address San Antonio, TX Other
Job Details Job Location : Medical Office Building - San Antonio, TX Position Type : Full Time Education Level : High Sc...
The START Center for Cancer Care
Hired Organization Address San Antonio, TX Other
Job Details Job Location : Medical Office Building - San Antonio, TX Position Type : Full Time Education Level : High Sc...

Not the job you're looking for? Here are some other Financial Counselor jobs in the San Antonio, TX area that may be a better fit.

FINANCIAL COUNSELOR

UHS, SAN ANTONIO, TX

Financial Aid Counselor

St. Mary's University, San Antonio, TX

AI Assistant is available now!

Feel free to start your new journey!